Hi everyone! Please help me to fix the problem. I have been using Agilent 6470A.
What could be the reason for the error on the pics? MS1 and MS2 «RFPA functionality Failed». It appears everytime when I’m doing QQQ Power On Diagnostic.
I get a bunch of junk on the front panel of the GC and the detectors I have (PID and FID) end up going cold. It is a bunch of work to re-calibrate due to software stuff we have to do for the method we are running. Plus the 1/2 hr runs I do take a while…
Hi Azrael, Publication Part Number: A02028 might be one of several apps to look at. if you could elaborate which targets are nice but not required for quantitation? It appears that Argon is the carrier and sample prep diluent gas then, though He/H2 are…
Hi All.
I've installed many time Openlab from version 2.0 to 2.5 but this is the first time I get this error on a new computer that IT gave us.
Trying to install Openlab 2.5 Workstation on Win10.
It fails at the "Openlab Chemstation Access" step…
Hello, SW: MassHunter Workstation, Quantitative Analysis, Drug Analysis for GC, Version 10.1 Build 10.1.733.0 I am trying to batch process data acquired by GC-FID but I unable to generate the correct sample result since I don't know where to enter the…
Hello, I have a TCD + FID GC 6890. Need to upgrade to Windows 10, because Windows will no longer provide security updates for Windows 7. Is Chemstation B.04.03 compatible with windows 10? Alternatively, will A.10.02 be compatible with GC6890? Thanks for…
Hi everyone,
We have detected fails in 3 FLD modules installed in the same instrument.
The fist of these gave the error 06712 (emission motor did not find position),and was replaced with a second module. This when it was being installed failed again…
I have been operating an 7890A/5975C with Chemstation version E.02.00.493 for a couple of years. The autosampler is a Gerstel MPS2 (model MXY-02-00B) controlled by Maestro version 1.10[017] and the GC has an FID in the front detector position. I have…
Hi All,
For the last 1.5 years, the pump has been running fine even though the rear seal wash was blocked. Then in September, we were having issues with our pumps and found there was leaking in pump B. We did a maintenance, meaning cleaning the pumps…
I have configured my laptop to our 8890 GC with a split/splitless inlet and FID. I am currently just doing manual injection. When sending the method from my laptop to the instrument, all of the parameters reach the setpoints except for my column temperature…
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
How to perform routine maintenance on the Agilent ICP-MS Torch.
Background
Deposits on the torch can be removed by routine maintenance. Maintenance frequency...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
The torch, bonnet, and platinum shield plate must be installed after performing maintenance, or replacing with new components.
Items Required
Standard...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
The torch, bonnet, and shield plate must be removed and inspected during routine maintenance, and when troubleshooting plasma ignition problems. Faults with...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
This procedure tests for an air leak in the sample introduction system, or fault with spray chamber draining, by sealing the end of the torch with a piece...
This Information Applies To: 7700, 7800, 7850, 7900 Agilent ICP-MS instruments
Issue
Error messages related to gas flows can cause the plasma to shut off or disable plasma ignition.
The troubleshooting procedure in this article is applicable for...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to water flow or water valve issues can cause the plasma to shut off or disable plasma ignition. While a warning message will still...
This Information Applies To: Agilent Fluorescence Detectors (FLD)
Issue
Sometimes it’s necessary to change FLD EX and EM wavelengths during a run since not all components will excite or emit at the same wavelengths. However, when the wavelength...
This Information Applies To: Agilent Analytical Scale LC Systems
Issue
To troubleshoot high backpressure within an HPLC system, it’s necessary to understand the expected pressure throughout an operating system. The total pressure for an LC is measured...
This Information Applies To: Agilent LC Samplers except dual needle multisamplers
Issue
High pressure in the LC sampler is sometimes due to a clog in the needle seat assembly, the needle, or the sample loop. The needle can pick up sample particulates...
This Information Applies To: All OpenLab CDS ChemStation Edition software-Standalone Workstation
Issue
After launching OpenLab ChemStation Online, the following error is shown: “ChemStation ChemMain has stopped working” . OpenLab ChemStation Online...