I'm currently encountering a challenging issue with MassHunter Acquisition Software that has significantly hindered my workflow. I am hoping to leverage the community's expertise to find an effective resolution.
Switching from MRM to dMRM Settings Error…
Dear Community Member,
I have facing some issue in ELECTRONIC PNEUMATIC CONTROLLER (EPC) of GAS CHROMATOGRPAH (7890B) The EPC Module has not give the Set Flow rate for AIR Flow, as we have give the Set Point of Air 350 ml/min, but the observed flow…
I am looking to set up in line sampling on a GC/FID (6850A, G2630A) with a capillary column. I have found sample valves listed for 6850 series GCs (e.g. G2668A), but the part description specifies it is for G2630B, so I take it that this is incompatible…
Part Number
Description
Link to Ordering (includes photo)
126 1012
J&W DB-1 GC Column, 10 m, 0.05 mm, 0.05 µm, 7 inch cag
126-1012 | Agilent
5182 0717
Cap, screw, blue, PTFE/red silicone septa, 100/pk. Cap size: 12 mm
5182-0717…
After some burner head cleaning, I reassembled my FAAS 240FS and now I can't get the burner head to light. Some details:
I was running some "dirty" samples with the nitrous burner head that plugged up the sample capillary and started to block the…
The MS column exits into vacuum. The FID column exits to atmospheric pressure.
Same carrier gas, column, oven temperature, inlet pressure results in different holdup times. These examples are using the Pressure Flow Calculator available here GC Calculators…
Our Ultivo LC/TQ fails autotune immediately citing a Nozzle Fault. The log suggests the associated voltage is out of optimal range. Funnily enough, the system passes check-tune without any issue! The check-tune report shows the voltage perfectly matching…
I'm trying to install Openlab CDS 2.7 on Windows 10. When running the system preparation tool, everything passes test except the Ports Check -configuration: 'workstation ' and it says FAIL. I tried to run the recheck and repair, but it still fails. Any…
I was experiencing ghost peaks in my water blank shots so I decided to do some maintenance. This included a new S/SL liner and septum, removing the first inch or two of the column, FID disassembly and ultrasonic cleaning of the jet, and reassembly. Now…
The probability of water precipitation is very low if the FID temperatures are high enough, but in times of 5890 the FID could not ignite well when water was present. In principle a FID can be operated without makeup gas, which manufacturers officially…
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
The torch, bonnet, and platinum shield plate must be installed after performing maintenance, or replacing with new components.
Items Required
Standard...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
The torch, bonnet, and shield plate must be removed and inspected during routine maintenance, and when troubleshooting plasma ignition problems. Faults with...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
This procedure tests for an air leak in the sample introduction system, or fault with spray chamber draining, by sealing the end of the torch with a piece...
This Information Applies To: 7700, 7800, 7850, 7900 Agilent ICP-MS instruments
Issue
Error messages related to gas flows can cause the plasma to shut off or disable plasma ignition.
The troubleshooting procedure in this article is applicable for...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to water flow or water valve issues can cause the plasma to shut off or disable plasma ignition. While a warning message will still...
This Information Applies To: Agilent Fluorescence Detectors (FLD)
Issue
Sometimes it’s necessary to change FLD EX and EM wavelengths during a run since not all components will excite or emit at the same wavelengths. However, when the wavelength...
This Information Applies To: Agilent Analytical Scale LC Systems
Issue
To troubleshoot high backpressure within an HPLC system, it’s necessary to understand the expected pressure throughout an operating system. The total pressure for an LC is measured...
This Information Applies To: Agilent LC Samplers except dual needle multisamplers
Issue
High pressure in the LC sampler is sometimes due to a clog in the needle seat assembly, the needle, or the sample loop. The needle can pick up sample particulates...
This Information Applies To: All OpenLab CDS ChemStation Edition software-Standalone Workstation
Issue
After launching OpenLab ChemStation Online, the following error is shown: “ChemStation ChemMain has stopped working” . OpenLab ChemStation Online...
This Information Applies To: Agilent AriaMx, Software version 1.8 and later
Issue
The Aria Warm up Feature was introduced with Aria SW/FW 1.8 to reduce baseline drift. The warm-up feature is used to speed up the heating process that would normally...