Hi again
try the last hope ,
first try to select your reporting method in ( DA report template ) , the sequence accept it but i don't know if it will success to print ,
you may try it
the second thing if the first failed ,then try to edit your…
H ztarbs,
The air would not be for an inlet supply. This is most likely a detector support gas for FID. Check your method to make sure that the FID is not on in a standby method. FID air consumption is 400 to 450ml/min when on.
Regards
James
Hello,
We are having an issue with our 7890B GC back inlet. The inlet temperature and flow were both set to "OFF," but the back inlet kept heating up while were were trying to run the front inlet (in GC-FID mode). This resulted in a thermal shutdown…
We've been having issues with our 7890B gas chromatograph. We have it connected to a workstation running Windows 7 SP1 and OpenLab/Chemstation version C.01.07 [27]. We have a Gerstel MPS attached as a headspace sampler.
We have been trying to run…
We use Agilent NGA Analyzer GC based on 4 column configuration. Hayesep Q pre column, Hayesep Analytical column, molsieve column for TCD and one capillary column for FID. The H2S elution takes place in the Hayesep analytical column. But now a days our…
Hello, all you need to do in the method is to uncheck each of the FID flows, and uncheck the electrometer and uncheck the Flame on. With everything unchecked for the FID settings the software will ignore your FID. Under the Signals section you will also…
Hello blairchall ,
I’m sorry for the delayed reply to your message. Do you still need assistance with this? If you do, please take into consideration the notes below. However, if the issue was resolved, could you please share what the resolution was…
Hello,
I am getting the following error on OpenLab CDS Chemstation Edition (Rev. C01.10 [287]): "User Change (Unlock) failed, because instrument access is not permitted for user. Logging Out User". We are initially able to login once, but then when…
This Information Applies To: Agilent 4200, 4150 and 2200 TapeStation.
Issue
Is it possible to analyze single stranded DNA (ssDNA) on the TapeStation? Which kit is the most suitable for analysis of ssDNA?
Resolution
Agilent does not offer any...
This Information Applies To: Agilent 4200 and 4150 TapeStation systems
Issue
How to Run the software installation verification on 4200 and 4150 TapeStation systems.
Background
The 4150 TapeStation model G2992A and 4200 TapeStation model G2991B...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, and Femto Pulse
Issue
Perform a capillary alignment when a new array is installed in your Agilent Parallel Capillary Electrophoresis instrument. An alignment may also be performed...
This Information Applies To: Agilent 4200 and 4150 TapeStation
Issue
Are the Agilent DNA and RNA ScreenTape assays denaturing?
Resolution
The DNA ScreenTape assays in the TapeStation portfolio are not denaturing. Only the RNA and High Sensitivity...
This Information Applies To: Agilent LC pumps with manual purge valve.
Issue
A good practice before using a system is to purge the system to remove air. This is done by observing the clear tubing from the solvent bottle as well as the waste line...
This Information Applies To: ICP-MS MassHunter 4.x and 5.x
Issue
Unable to open a batch in offline data analysis, or the batch is empty.
If the ICP-MS MassHunter software closes unexpectedly, there is a power outage, or the ICP-MS and computer...
This Information Applies To: Agilent OpenLab CDS versions 2.4 or higher.
Issue
How to preview result files using various Report Templates in OpenLab CDS versions 2.4 or higher.
Requirements
The user has the result set loaded in OpenLab CDS...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data ON.
Issue
An 'Authentication failed' error message appeared after entering user name and password when attempting to download a...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data On.
Issue
With Spectroscopy Database Administrator (SDA) and Protect Local Data turned on, batches are not accessible through file...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Scratches on AriaMx optical modules can lead to a reduction in their performance.
Background
Scratches on an AriaMx optical module are shown in Figure 1 .
Figure 1 ....