On a G1329B autosampler I lose the plastic housing to have access to a valve. Then I forgot to reassemble it and when turn the unit on, the needle went to the top.
Now, I cannot put the plastic housing back, and interferes with the arm.
I…
Hi BJohnson would you post your question in the Chromatography Software Forum for better visibility? It would be good to provide the system information (hardware details, software, i.e. OpenLab CDS and software version).
Cheers,
Kristen
Has anyone received this prompt before? I am currently trying to get a data reviewer set up for Data Analysis. Every time we try to load the method for the specific method run it prompts this message and will not load the method needed.
Error Loading…
Classifying this part as consumable just means this part being directly orderable by customers instead of having it classified as a service-part. A flow cell is a part that can be installed directly by users, so there is no need for restricting it to…
The Cary 3500 Flexible UV-Vis Spectrophotometer has received the award for Sustainable Product of the Year from SelectScience, in the reducing consumables and reagents category. The Scientists’ Choice Awards hold a unique position in the industry because…
Problem solved; It seems as there was a corrupt sequence file involved. After making a new sequence file and run that one instead everything works fine again.
I am very happy about this achievement and it has been shared with the technical team of the great company Agilent Technologies, It is known that helium is an expensive gas and is imported into Egypt from abroad. It is used in all fields, especially in…
The Digest of upcoming webinars has been updated as of April 16.
Did you miss April's GC Live Session Recording and Discussion Thread? Check it out here: ( +) Diagnostics From Your Desk, Troubleshooting From Your Kitchen Table - Follow-up Discussion…
This Information Applies To: Agilent 4200, 4150 and 2200 TapeStation.
Issue
Is it possible to analyze single stranded DNA (ssDNA) on the TapeStation? Which kit is the most suitable for analysis of ssDNA?
Resolution
Agilent does not offer any...
This Information Applies To: Agilent 4200 and 4150 TapeStation systems
Issue
How to Run the software installation verification on 4200 and 4150 TapeStation systems.
Background
The 4150 TapeStation model G2992A and 4200 TapeStation model G2991B...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, and Femto Pulse
Issue
Perform a capillary alignment when a new array is installed in your Agilent Parallel Capillary Electrophoresis instrument. An alignment may also be performed...
This Information Applies To: Agilent 4200 and 4150 TapeStation
Issue
Are the Agilent DNA and RNA ScreenTape assays denaturing?
Resolution
The DNA ScreenTape assays in the TapeStation portfolio are not denaturing. Only the RNA and High Sensitivity...
This Information Applies To: Agilent LC pumps with manual purge valve.
Issue
A good practice before using a system is to purge the system to remove air. This is done by observing the clear tubing from the solvent bottle as well as the waste line...
This Information Applies To: ICP-MS MassHunter 4.x and 5.x
Issue
Unable to open a batch in offline data analysis, or the batch is empty.
If the ICP-MS MassHunter software closes unexpectedly, there is a power outage, or the ICP-MS and computer...
This Information Applies To: Agilent OpenLab CDS versions 2.4 or higher.
Issue
How to preview result files using various Report Templates in OpenLab CDS versions 2.4 or higher.
Requirements
The user has the result set loaded in OpenLab CDS...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data ON.
Issue
An 'Authentication failed' error message appeared after entering user name and password when attempting to download a...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data On.
Issue
With Spectroscopy Database Administrator (SDA) and Protect Local Data turned on, batches are not accessible through file...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Scratches on AriaMx optical modules can lead to a reduction in their performance.
Background
Scratches on an AriaMx optical module are shown in Figure 1 .
Figure 1 ....