Hello HowngChan ,
For a dual needle multisampler the purge timer does not start until after the method with a different gradient or solvent system is loaded. By default, the worklist will have a 10 minute Wait Time for Ready. This can be set to a maximum…
Thanks for your reply. The syringe O rings are quite old so I will change them. I was able to overcome the issue by using a pulsed split mode on the inlet. Your other points are very helpful info and give me things to investigate.
Browse the help documentation by using the navigation menu or the links below.
Agilent Community Best Practices
Forum Best Practices
How to Post a Question
How to Reply to a Question
How to Attach Files
How to Configure Notifications…
Use the navigation menu to view our help articles.
Customize Your Email & Live Alert Notifications
Subscribe to Areas of the Agilent Community
Turn on or off Email Notifications
Which Electron Ionization Source Part 1 had questions. Which Electron Ionization Source Part 2 had some answers. Now, let’s talk about each source and tuning.
Stainless Steel/Inert vs. Extractor, Atune vs. Etune - The colored lines in the diagrams …
Hello MLGonzalez ,
In place upgrading for quant was only supported starting at Version 12.0. If you have any versions prior to that you must first uninstall quant before attempting to install a different version. If this was Quant 11.0 for TOF/QTOF…
Weird situation.
My 7890A stopped communication with Chemstation B.04.03 SP2 [106] Windows 7. I am getting a module not found error. I was running fine then just stopped after a reboot.
I moved the instrument to an XP laptop running B.04.03 [16…
This Information Applies To: Agilent 4200, 4150 and 2200 TapeStation.
Issue
Is it possible to analyze single stranded DNA (ssDNA) on the TapeStation? Which kit is the most suitable for analysis of ssDNA?
Resolution
Agilent does not offer any...
This Information Applies To: Agilent 4200 and 4150 TapeStation systems
Issue
How to Run the software installation verification on 4200 and 4150 TapeStation systems.
Background
The 4150 TapeStation model G2992A and 4200 TapeStation model G2991B...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, and Femto Pulse
Issue
Perform a capillary alignment when a new array is installed in your Agilent Parallel Capillary Electrophoresis instrument. An alignment may also be performed...
This Information Applies To: Agilent 4200 and 4150 TapeStation
Issue
Are the Agilent DNA and RNA ScreenTape assays denaturing?
Resolution
The DNA ScreenTape assays in the TapeStation portfolio are not denaturing. Only the RNA and High Sensitivity...
This Information Applies To: Agilent LC pumps with manual purge valve.
Issue
A good practice before using a system is to purge the system to remove air. This is done by observing the clear tubing from the solvent bottle as well as the waste line...
This Information Applies To: ICP-MS MassHunter 4.x and 5.x
Issue
Unable to open a batch in offline data analysis, or the batch is empty.
If the ICP-MS MassHunter software closes unexpectedly, there is a power outage, or the ICP-MS and computer...
This Information Applies To: Agilent OpenLab CDS versions 2.4 or higher.
Issue
How to preview result files using various Report Templates in OpenLab CDS versions 2.4 or higher.
Requirements
The user has the result set loaded in OpenLab CDS...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data ON.
Issue
An 'Authentication failed' error message appeared after entering user name and password when attempting to download a...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data On.
Issue
With Spectroscopy Database Administrator (SDA) and Protect Local Data turned on, batches are not accessible through file...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Scratches on AriaMx optical modules can lead to a reduction in their performance.
Background
Scratches on an AriaMx optical module are shown in Figure 1 .
Figure 1 ....