On a G1329B autosampler I lose the plastic housing to have access to a valve. Then I forgot to reassemble it and when turn the unit on, the needle went to the top.
Now, I cannot put the plastic housing back, and interferes with the arm.
I…
Hi BJohnson would you post your question in the Chromatography Software Forum for better visibility? It would be good to provide the system information (hardware details, software, i.e. OpenLab CDS and software version).
Cheers,
Kristen
Has anyone received this prompt before? I am currently trying to get a data reviewer set up for Data Analysis. Every time we try to load the method for the specific method run it prompts this message and will not load the method needed.
Error Loading…
Classifying this part as consumable just means this part being directly orderable by customers instead of having it classified as a service-part. A flow cell is a part that can be installed directly by users, so there is no need for restricting it to…
The Cary 3500 Flexible UV-Vis Spectrophotometer has received the award for Sustainable Product of the Year from SelectScience, in the reducing consumables and reagents category. The Scientists’ Choice Awards hold a unique position in the industry because…
Problem solved; It seems as there was a corrupt sequence file involved. After making a new sequence file and run that one instead everything works fine again.
I am very happy about this achievement and it has been shared with the technical team of the great company Agilent Technologies, It is known that helium is an expensive gas and is imported into Egypt from abroad. It is used in all fields, especially in…
The Digest of upcoming webinars has been updated as of April 16.
Did you miss April's GC Live Session Recording and Discussion Thread? Check it out here: ( +) Diagnostics From Your Desk, Troubleshooting From Your Kitchen Table - Follow-up Discussion…
This Information Applies To: Agilent 6820, 6890, 7820A GC systems with a Split/Splitless (SSL) inlet
Issue
Non-volatile sample matrix components will accumulate in the inlet liner and impact on analytical performance. The inlet liner should be changed...
This Information Applies To: Agilent headspace samplers (HS)
Issue
GC cycle time needs to be calculated correctly. Too short a GC cycle time will reduce sample quality and possibly stop the analysis prematurely. Too long GC cycle time can cause...
This Information Applies To: Agilent 7820A GC
Issue
7820A GC is designed with simplified keypad that comes with five buttons. They are Stop, Prep Run , Start, Up and Down arrow buttons. Changing the IP address requires a different method compared...
This Information Applies To: Agilent Single Needle Autosamplers
Background
Sometimes the user may observe liquid flowing from Port four on the autosampler injection valve. During an injection sequence, it is normal to have liquid from port four...
This Information Applies To: Agilent 4200, 4150, 2200 TapeStation systems
Issue
Can I run an assay using the ladder or sample buffer from a different assay if I have run out of the appropriate assay ladder or sample buffer? Is it possible to run...
This Information Applies To: Agilent ICP-MS 7700, 7800, 7850, 7900, 8800, and 8900 systems
Issue
Peristaltic pump tubing that has lost its elasticity will not deliver the sample to the nebulizer correctly. When the pump tubing appears limp or flattened...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx touch screen displays error code 90 after the Instrument Health Check (IHC), which happens when the AriaMx is switched on, or after running the onboard diagnostic tests...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx optical modules
Issue
AriaMx users can change which AriaMx optical modules are installed to upgrade the instrument capabilities or to troubleshoot.
Items Required
Any...
This Information Applies To: AriaMx real-time PCR system
Issue
Error 43 is displayed on the AriaMx touch screen. Error 43 is a voltage error and it normally indicates that the cartridge LED voltage or motor voltage being detected is abnormal. Sometimes...
This Information Applies To: Agilent 2100 Bioanalyzer system
Issue
Can I run qPCR samples containing Sybr® Green I on the Bioanalyzer?
Background
Sybr® Green I is an Intercalating Dye commonly used to detect amplification products in real...