Timmas You are running 7890A GC/5975 MS/ E.02.02 SP2 ? --- That version of MSD Chemstation was released November 2013 on Windows XP Professionals with SP3. The KBR error/fix you reference is from a document that does not support MSD Chemstation E.02.02…
Thanks Linh and Martin! first of all, it was not enabled in the instrument configuration. After the reconfiguration with intelligent reporting, I can see editing option! Also that course was very useful to me! Thanks a lot both!
I am having a similar issue. First, I replaced a needle seat and then the auto-referencing failed because I failed to recognize that the black sample holders needed to be removed. The needle mechanism seemed forever stuck in the parked position. I was…
Hello,
I am not sure what you did in your test, but it seems the alfresco instance is not running. The simplest issue might be the licensing if you renamed or changed the MAC on the VM guest.
Marty
We have an Agilent 1290 Infinity II with a multisampler and the instrument is connected to a mass spec. Last week while troubleshooting loss in signal, I noticed a leak in the autosampler. I determined that I needed to replace the needle seat. After replacing…
The Digest of upcoming webinars has been updated as of June 17.
Did you miss the GC Live Event? Don't worry, check out the recording here: GC Live is Back in June with the Next Big Little Thing in GC: The New 8850 GC System !
Notable additions include…
This Information Applies To: Agilent 6820, 6890, 7820A GC systems with a Split/Splitless (SSL) inlet
Issue
Non-volatile sample matrix components will accumulate in the inlet liner and impact on analytical performance. The inlet liner should be changed...
This Information Applies To: Agilent headspace samplers (HS)
Issue
GC cycle time needs to be calculated correctly. Too short a GC cycle time will reduce sample quality and possibly stop the analysis prematurely. Too long GC cycle time can cause...
This Information Applies To: Agilent 7820A GC
Issue
7820A GC is designed with simplified keypad that comes with five buttons. They are Stop, Prep Run , Start, Up and Down arrow buttons. Changing the IP address requires a different method compared...
This Information Applies To: Agilent Single Needle Autosamplers
Background
Sometimes the user may observe liquid flowing from Port four on the autosampler injection valve. During an injection sequence, it is normal to have liquid from port four...
This Information Applies To: Agilent 4200, 4150, 2200 TapeStation systems
Issue
Can I run an assay using the ladder or sample buffer from a different assay if I have run out of the appropriate assay ladder or sample buffer? Is it possible to run...
This Information Applies To: Agilent ICP-MS 7700, 7800, 7850, 7900, 8800, and 8900 systems
Issue
Peristaltic pump tubing that has lost its elasticity will not deliver the sample to the nebulizer correctly. When the pump tubing appears limp or flattened...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx touch screen displays error code 90 after the Instrument Health Check (IHC), which happens when the AriaMx is switched on, or after running the onboard diagnostic tests...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx optical modules
Issue
AriaMx users can change which AriaMx optical modules are installed to upgrade the instrument capabilities or to troubleshoot.
Items Required
Any...
This Information Applies To: AriaMx real-time PCR system
Issue
Error 43 is displayed on the AriaMx touch screen. Error 43 is a voltage error and it normally indicates that the cartridge LED voltage or motor voltage being detected is abnormal. Sometimes...
This Information Applies To: Agilent 2100 Bioanalyzer system
Issue
Can I run qPCR samples containing Sybr® Green I on the Bioanalyzer?
Background
Sybr® Green I is an Intercalating Dye commonly used to detect amplification products in real...