Hi Lakshmi, Here is the reply from our compliance group.... Traceability and Audit Trails Data are generated by the same native chromatography data system (CDS) used in the daily operation of the instrument, which controls the system being qualified during…
Hi,
Every time we vent and vacuum down the MS2 auto tune fails with the high mass.
I've tried to tune from factory settings and manual tune using a file that was used prior to the shutdown.
The instrument is second hand so we have had the vendor…
I did a lens ramp on the failed BFB_AT and the emission ramp for 50 amu was very choppy. Setting the emission at 50 amu is where the tune process fails. Could this be due to a hardware problem?
Hi, I would be grateful for the community's insight on an issue that has been plaguing our 6520 Accurate-Mass QTOF-LC/MS. We are able to successful turn on the instrument, power condition, do mass calibrations, and TOF tunes (all the way from quick tunes…
Hello Yanding, Glad to hear that worked! The needle to seat connection is very resilient to pressure, and can hold at 600 bar and more. I do not believe that would be the reason why the connection failed, it is most likely that the screw or other part…
#I am currently battling with MH 4.5 and a generic communication error that has cascaded into me not being able to bring the 7700x into “shutdown” mode for ~6 weeks now. I have had numerous calls with tech support and all suggestions have failed to this…
This is a chromatogram of my high standard, Still haven't gotten to the low. Note that this is actually just one compound injected on the sorbent tube. The compound is methyl methacrylate. The tube is Carbopack B,X. The library identifies the compound…
Use 1 meter of deactivated fused silica tubing going into the source (the same diameter of your column), then use a union (either the press-fit glass type of, better yet, the SilTite brand) to connect to your column in the oven. When you want to change…
Hello tdnola , "in use by another..." is a safety function that prevents a second session to the MSD: OK & wanted function. 1st) troubleshooting because a PING does only a small (OSI) communication check (are voltages & cabling OK?), I recommend the communication…
This article is a compilation of Frequently Asked Questions (FAQs) for Agilent's consumable products in the Chemistries and Supplies Division (CSD). FAQ categories include Filaments and Ion Sources , Gas Management, GC Columns , General , Inlets & Liners…
This Information Applies To: Agilent 5100, 5110, 5800, and 5900 ICP-OES systems
Issue
When troubleshooting communication issues between Agilent 5000 Series ICP-OES and the instrument controlling computer, it is necessary to know the IP address of...
This Information Applies To: Agilent 5000 series ICP-OES systems
Issue
Poor or high relative standard deviation, or a noisy signal is an indication of poor precision during analysis.
Resolution
There are many potential causes for an instrument...
This Information Applies To: Agilent 5000 series ICP-OES systems
Issue
Instrument calibration (wavelength), detector calibration (dark current, or method calibration (worksheet) failure.
Resolution
There are several reasons why a calibration...
This Information Applies To: Agilent 5000 series ICP-OES
Issue
Exhaust temperature and requirements for laboratory site preparation
Background
Certain parameters will impact the actual temperature of the plasma exhaust. Some of these factors...
This Information Applies To: Agilent 700 Series ICP-OES instruments
Issue:
It is important that a torch alignment is performed to ensure that the optics are optimized and are focused on the analytical zone of the plasma. This alignment procedure...
This Information Applies To: Agilent 5800/5900 ICP-OES
Issue:
The instrument requires clean, dry, noncorrosive air for cooling purposes. The air enters the instrument through an air supply vent located beside the chimney on the top of the instrument...
This Information Applies To: Agilent 5100, 5110, 5800, 5900 ICP-OES systems
Issue
The ICP-OES spray chamber filters the sample droplets created by the nebulizer. Larger droplets fall to the chamber drain, while the smaller droplets are introduced...
This Information Applies To: Agilent 5000 ICP-OES Series and Agilent ICP Expert Software
Issue
How to connect Agilent 5000 series ICP-OES systems to Agilent ICP Expert software via LAN
Steps to Follow
How to connect Agilent 5000 series ICP...
This Information Applies To: 5000 series ICP-OES (5100/5110/5800/5900), ICP Expert
Issue
How to Reset the AVS 6/7 after maintenance or when a red LED is visible
Steps to follow
Tips : Instructions for changing the AVS switching...
This Information Applies To: Agilent 5100, 5110, 5800, 5900 ICP-OES
Issue
The axial pre-optic window needs checking from time to time to ensure it is clean.
If the axial pre-optic window is dirty, it must be cleaned or replaced to ensure adequate...