I have a 6890N GC-FID with a 7683 Series ALS and I'm using Agilent Open Lab (EZChrom Edition) software. The software won't trigger the autosampler to make an injection. A box appears on the screen with the message 'Incompatible Tray'. I have verified…
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Hi, We observed an error during autotune of QQQ GCMS as "Peak width gain failed", When it was occurred and what is the reason for the repeat error, Autotune was not completed due to " Peak width gain failed". Please suggest the recommendations and possibility…
Hi Chris and Chelsea,
thanks for your detailed answeres. I tried the suggested fixes and so far did not managed to reestablish a connection between PC and ICP-MS also after resetting the IP address of the ICP-MS. The computer detects that there is a…
Hi mazarakis, I do not see an advanced operation manual published as of yet. I have attached the 8890 Operation Manual in case this helps. Regards James
Hi, In Masshunter 10, for a 6470 QQQ is it possible to have your worklist display the time that each injection will start and finish, or failing that, the time/date that your worklist is due to complete. Thanks - John. ross
I am now using the HPLC infinity 1260 with the software Openlab (Version A.01.02), the software shows an EMF now as shown in the attached photo. I know EMF means Early Maintenance Feedback, but what should I do to deal with it. I tried to find some useful…
OK, first you need to increase your read time to at least 30 seconds, preferably 60 seconds. At 10 seconds, you are probably not seeing a peak for the 5ppb standard, which is why your calibration is failing (not linear). How low are you trying measure…
Hello all,
We are running a GC/MS 5977A/7890B in our lab. Last week, after cleaning and reinstalling our Extract EI source, the system pumped down normally, but the GC gave a "Thermal Shutdown" message. Under status, it read "Thermal Aux 2 Open Sensor…
Hi, I am using Agilent 7820A GC-FID with EZChrom Elite data system. I am absolutely new to GC. Past few days I am trying to do a multi-level calibration for my analyte. But totally confused with the options I find in the software. So far I have done the…
This Information Applies To: Agilent 5100, 5110, 5800, and 5900 ICP-OES systems
Issue
When troubleshooting communication issues between Agilent 5000 Series ICP-OES and the instrument controlling computer, it is necessary to know the IP address of...
This Information Applies To: Agilent 5000 series ICP-OES systems
Issue
Poor or high relative standard deviation, or a noisy signal is an indication of poor precision during analysis.
Resolution
There are many potential causes for an instrument...
This Information Applies To: Agilent 5000 series ICP-OES systems
Issue
Instrument calibration (wavelength), detector calibration (dark current, or method calibration (worksheet) failure.
Resolution
There are several reasons why a calibration...
This Information Applies To: Agilent 5000 series ICP-OES
Issue
Exhaust temperature and requirements for laboratory site preparation
Background
Certain parameters will impact the actual temperature of the plasma exhaust. Some of these factors...
This Information Applies To: Agilent 700 Series ICP-OES instruments
Issue:
It is important that a torch alignment is performed to ensure that the optics are optimized and are focused on the analytical zone of the plasma. This alignment procedure...
This Information Applies To: Agilent 5800/5900 ICP-OES
Issue:
The instrument requires clean, dry, noncorrosive air for cooling purposes. The air enters the instrument through an air supply vent located beside the chimney on the top of the instrument...
This Information Applies To: Agilent 5100, 5110, 5800, 5900 ICP-OES systems
Issue
The ICP-OES spray chamber filters the sample droplets created by the nebulizer. Larger droplets fall to the chamber drain, while the smaller droplets are introduced...
This Information Applies To: Agilent 5000 ICP-OES Series and Agilent ICP Expert Software
Issue
How to connect Agilent 5000 series ICP-OES systems to Agilent ICP Expert software via LAN
Steps to Follow
How to connect Agilent 5000 series ICP...
This Information Applies To: 5000 series ICP-OES (5100/5110/5800/5900), ICP Expert
Issue
How to Reset the AVS 6/7 after maintenance or when a red LED is visible
Steps to follow
Tips : Instructions for changing the AVS switching...
This Information Applies To: Agilent 5100, 5110, 5800, 5900 ICP-OES
Issue
The axial pre-optic window needs checking from time to time to ensure it is clean.
If the axial pre-optic window is dirty, it must be cleaned or replaced to ensure adequate...