Larger are the orifices of the cones, particularly the sample cone, more chance you have to get the IF/Bk pressure errors. Usually when the sample cone is too used then is passing too much air or whatever trough it at the interface, and the ICP senses…
Hello,
I have inherited a 5975 MSD and when I go to autotune, there are no peaks present and the tune fails. I get alternating errors "Gain and Offset = 0 and peaks are too narrow" or "Tune action stopped: The valid Range for Ent Lens Offset is 0…
It may. I'll review the Report Template Editor Concepts Guide and your post (@wydnaa) and see how this works .As for how we would calculate this manually, I'd just divide the result but the expected value (in our case 0.02 ppm) and multiply this by 100…
Hi, I am using a 6890 GC in split mode with an isothermal temperature and no flow ramp and operating in constant pressure mode. Please can you advise how using the setting constant makeup flow for the FID detector is different to constant column and makeup…
I have a GC 6850 with an FID. I'll have to upgrade to Windows 10 soon, because Windows will no longer provide security updates for Windows 7. If I upgrade my computer to Windows 10, is there a ChemStation version that's compatible with the 6850 and Windows…
Won't start without a "Mating Connector"
I use RS232 to control the pump. The mating connector is not present,
The manual says short pins 4 and 5 and pins 8 and 9 of the IO port.
This results in ramp-up and fail.
What is the correct wiring for…
Hi, We observed an error during autotune of QQQ GCMS as "Peak width gain failed", When it was occurred and what is the reason for the repeat error, Autotune was not completed due to " Peak width gain failed".
Please suggest the recommendations and possibility…
Hello Michael,
It's kind of a yes and no answer. Technically, the wavelength calibration will have failed because the strontium wavelength was not found - so you will see this if you check the results. Practically this is unlikely to impact operation…
Hello,
Our 6545 QTOF has been idle for a few weeks. When I checked the computer today, I found that "communication failed" errors had started appearing a few days after the instrument was last put to Standby. I'm not sure what happened as I don't think…
My manager is wanting me to add pass/fail system suitability assessments to my reports/processing methods. In order to limit my validation work and minimize the number of report templates that I am maintaining, I am trying to keep the report adaptive…
This Information Applies To: Agilent 4200 TapeStation 4150 TapeStation, TapeStation controller software
Issue
The system verification can be run to check the TapeStation performance, for example, when you suspect an instrument hardware fault.
...
This Information Applies To: Agilent 4200 and 4150 TapeStation software.
Issue
How to uninstall and reinstall the 4200 and 4150 TapeStation software.
Background
An uninstallation and reinstallation of the TapeStation software should be performed...
This Information Applies To: 2200 TapeStation instruments, 2200 TapeStation controller software
Issue:
The Agilent 2200 TapeStation controller software won't launch but displays the correct serial number in the top-right corner of the loading screen...
This Information Applies To: 4200, 4150 and 2200 TapeStation, TapeStation analysis software A02.02 or higher.
Issue:
When using the Agilent 4200, 4150 and 2200 TapeStation systems, the DV 200 of FFPE RNA samples can be calculated within the TapeStation...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, ProSize Data Analysis Software
Issue
How to export a ladder as a size calibration file and import it into a different run in ProSize.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
It is possible to set up the 2100 Expert software so that the files are automatically exported each time a chip run is complete.
Steps to Follow
To turn...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue:
How to identify and troubleshoot late migration of the ladder, marker, and sample peaks in data generated on the Agilent 2100 Bioanalyzer system.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
If communication between the 2100 Bioanalyzer and the PC cannot be established, or if an intermittent communication loss occurs, follow the instructions in...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
Instructions on how to import from or export data into LIMS software.
Steps to Follow
Data import
When importing sample names and sample comments from...