Please check your data files and make sure the solvent peak is completely excluded . I have found that some data files I cannot detect ANY analytes of interest in Optimizer, even though I can identify them in standalone Unknowns Analysis. Without fail…
Also, please make sure that a default printer is configured in Windows. If no default printer is configured, the following problems may occur: - Printing of a report preview will fail. - the 'Copy To Clipboard' menu will have an error - the 'Custom Report…
I have a 5977B MSD that is experiencing a vacuum failure after a scheduled shutdown for renovation work in our facility. Work was completed and now we are restarting the system. At first we though it was the roughing pump, but we have bypassed the remote…
Hi Everyone, I'm operating our Cary 3500 and I am helping with an assay being put together based on competitive binding. Because of the competitive binding, the primary and reliable peak *decreases* in size rather than increasing as the concentration…
The only change we made was to install a DB-VRX column. It goes to the Agilent splitter mounted inside of the oven, then goes to the FID and MS. When I inject a sample, the FID and MS chromatogram peaks follow each other perfectly. After the injection…
Im running on an old GCMS with headspace sampler. Its been failing during runs recently. The logbook shows that the oven is not ready at run time for each sample. After about 10 samples it just stops collecting data. The headspace continues to cook all…
Does anymore have./know of a macro for Agilent Enhanced Data Analysis Software (MSD Chemstation G1701FA F.01.03.2357) that enables the integration of a file (FID and TIC using the ChemStation integrator) to be saved so when you re-open the data file you…
jhagel is correct, do not change PE (Yellow) to PTFE (black) seals in round headed pumps (1290 Infinity and Infinity II as well as G7014C). Both seal types have benefits and downsides: While the black seals are generally better when using them with reverse…
Fortunately yes, so I am covered from that point of view The GC over here is a combo MS-FID machine which can be build to either MS of FID mode. It was in FID mode the last couple of days. Just rebuild the GC to MS mode, but I didnt perfom a full-on cleaning…
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
When your Agilent OpenLab ChemStation Edition software fails to launch with errors " Login failed with the following message: Configuration system failed to...
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
Agilent OpenLab ChemStation Edition software fails to launch with error containing the words " Autostart Macro failed ”. This article will provide you some...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer and Oligo Pro II instruments, and their respective controller software.
Issue Failed to build pressure error comes up shortly after starting a separation...
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve.
Issue
Removing the Ion Transfer Capillary for maintenance on instruments with gate valve. The gate valve allows ion capillary removal and...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab CDS, Agilent OpenLab EZChrom
Issue
Due to the license error “ An error occurred connecting to the license server: The desired vendor daemon is down. Check the Imgrd log file...
This Information Applies To: HPLC Advisor app
Issue
Legacy HPLC method needs to be translated to a new column or LC system (HPLC to UHPLC or Analytical to Preparative LC).
Requirements
Install the most recent version of the HPLC Advisor...
This Information Applies To: Agilent 7890 A/B, 8860 and 8890 GC Systems with Split/Splitless (SSL), Multimode (MMI) or Programmable Temperature Vaporization (PTV) Inlets
Issue:
The Inlet Leak & Restriction Test is executed after every inlet maintenance...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7, ICP Expert version 7.X
Issue
The AVS can contribute to instrument performance issues such as sensitivity and precision. During troubleshooting, bypassing (or skipping...
This Information Applies To: Agilent GC Systems
Issue
Loss of peak resolution can be a combination of decrease in separation and increased peak width. Loss of resolution can impact on analytical reproducibility and accuracy.
Other chromatographic...
This Information Applies To: Agilent GC Systems
Issue
Contamination that creates ghost and carry over peaks can be introduced at different points including sample preparation, introduction, and separation. The additional peaks can cause false positive...