Hello Agilent Community Our Zero Air / Nitrogen generator from Parker Balston broke down and it has been discontinued. The supplier does not offer replacement parts and they do not longer have a gas generator model with the combination Air/Nitrogen. Therefore…
Hello.
I'm hoping to seek some help for a problem I've been experiencing. We currently run a GC-FID with a headspace sampler testing for Acetic Acid, Propionic Acid, and Butyric Acid. I've been having issues reading the acetic acid consistently. Any…
Hi Crystalnipp (great username!!) Thanks for the clear answer I do have a question for you. We also run N2 make-up to our FID. As of now we run He and our night standby method is to leave the GC oven at 150°C with 0.5mL/mim He flow. We turn flame and…
Hi everyone!
I have brand new PGC Yokogawa 8000 equipped CP-Chirasil-Dex CB Columns with FID detector and Liquid Sample Valve (LSV) set at 170C deg. The problem is GC can’t separate m-Xylene from p-Xylene in low concentrations.
Component name…
Hi!
I've got a SEQ type CC that should be calculated only once during the reprocessing and a peak or group type that uses the result of the SEQ one. Since this the SEQ type CC is calculated inj number * peak number times.... is it possible to avoid…
Hi acraig First replace saptum until if you don't detected leak because sometime tiny leak in saptum cause low sensitivity. Second sometimes over tightening the ferrule connection of column to injector cause constriction the flow and reduce analyte at…
I'm a new GC/MS user and I have the following error: Inlet: Pressure Pre Shutdown warning after changing the column of a Intuvo 9000 Device. The total flow target of 4mL +/-2mL/min fails and the leak rate doesnt' reach values below 11mL/min. Can anyone…
Are these FID issues only with this instrument or with others in your lab as well. If this is only on this instrument it might have to do with the H2 or air EPCs. If it is on other systems as well, you might want to check your instrument air. I have seen…
Larger are the orifices of the cones, particularly the sample cone, more chance you have to get the IF/Bk pressure errors. Usually when the sample cone is too used then is passing too much air or whatever trough it at the interface, and the ICP senses…
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
When your Agilent OpenLab ChemStation Edition software fails to launch with errors " Login failed with the following message: Configuration system failed to...
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
Agilent OpenLab ChemStation Edition software fails to launch with error containing the words " Autostart Macro failed ”. This article will provide you some...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer and Oligo Pro II instruments, and their respective controller software.
Issue Failed to build pressure error comes up shortly after starting a separation...
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve.
Issue
Removing the Ion Transfer Capillary for maintenance on instruments with gate valve. The gate valve allows ion capillary removal and...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab CDS, Agilent OpenLab EZChrom
Issue
Due to the license error “ An error occurred connecting to the license server: The desired vendor daemon is down. Check the Imgrd log file...
This Information Applies To: HPLC Advisor app
Issue
Legacy HPLC method needs to be translated to a new column or LC system (HPLC to UHPLC or Analytical to Preparative LC).
Requirements
Install the most recent version of the HPLC Advisor...
This Information Applies To: Agilent 7890 A/B, 8860 and 8890 GC Systems with Split/Splitless (SSL), Multimode (MMI) or Programmable Temperature Vaporization (PTV) Inlets
Issue:
The Inlet Leak & Restriction Test is executed after every inlet maintenance...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7, ICP Expert version 7.X
Issue
The AVS can contribute to instrument performance issues such as sensitivity and precision. During troubleshooting, bypassing (or skipping...
This Information Applies To: Agilent GC Systems
Issue
Loss of peak resolution can be a combination of decrease in separation and increased peak width. Loss of resolution can impact on analytical reproducibility and accuracy.
Other chromatographic...
This Information Applies To: Agilent GC Systems
Issue
Contamination that creates ghost and carry over peaks can be introduced at different points including sample preparation, introduction, and separation. The additional peaks can cause false positive...