I have a Cary 3500 and running Cary UV Workstation Software 1.2 and Windows 10
I downloaded the new Cary UV Workstation Software 1.3 via the Agilent SubscribeNet.
first I ran the systemPreparationTool.exe
That finished without issues.
Then I ran…
hi community we are developing a method on short chain fatty acids in plasma sample, using a DB fatwax UI column on GC-FID. we are using diethyl ether as extraction solvent however our recovery of patient samples are not so good and looking to use Isoproponol…
Good morning,
We have an autosampler (Agilent G4567A) for our GC-FID (7820A) and the following method for cleaning and injecting samples.
I have noticed that when the syringe pumps 2µL of sample for cleaning, it then pumps quite a large volume of…
Hi, I know this is an old thread, but I am having a very similar issue. I am wondering how did you know to replace the interconnect spring rod? How did you know this was the issue, and that it was not instead an issue with the FID board or the electrometer…
I have a 6890N GC with an MSD and a GC that I am trying to qualify. The MSD works fine but when it comes to the FID the units are showing as mAU and not PA so it will not pass the validation test. Does anyone have any idea on how we can change the units…
I have a 6890N GC with dual FID. The back column has a much higher flow rate than the front column. The two columns are identical and the setup for inlet, column and detector are identical. I have also swapped the EPC's between the two detectors. Seems…
Hello. We have a 2- dimension gc/fid/ms 8890/5977C with a masshunter software. Our aim is to quantify molecular markers (e.g. 1,3,5-Tri-tert - Butylbenzene) used in gasoil to trace fraud. For quantitation we use a sim method (Quantification sim 231 and…
We don't know what is in your water samples, but on a CP-Wax 57 CB benzene and isopropanol are eluting very close to ethanol, just in front of it.
You can find examples of applications of alcoholic beverages on Wax 57 (all types) in Scanview ( (+) Software…
Hello mckenzie.stevens ,
Did this error occur when attempting to work with the FID data? I've not seen this exact error, but it is possible to receive similar errors when having a spectrum tool selected and trying to work with non-MS data. If you then…
Hi,
After a power cut, the batch file I had open on my desktop seems to have become damaged...
On opening the batch, it fails to open... small dialogue pops up >> "failed to open quick scan file. Failed to read binary quick scan file."
Has anyone…
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
When your Agilent OpenLab ChemStation Edition software fails to launch with errors " Login failed with the following message: Configuration system failed to...
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
Agilent OpenLab ChemStation Edition software fails to launch with error containing the words " Autostart Macro failed ”. This article will provide you some...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer and Oligo Pro II instruments, and their respective controller software.
Issue Failed to build pressure error comes up shortly after starting a separation...
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve.
Issue
Removing the Ion Transfer Capillary for maintenance on instruments with gate valve. The gate valve allows ion capillary removal and...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab CDS, Agilent OpenLab EZChrom
Issue
Due to the license error “ An error occurred connecting to the license server: The desired vendor daemon is down. Check the Imgrd log file...
This Information Applies To: HPLC Advisor app
Issue
Legacy HPLC method needs to be translated to a new column or LC system (HPLC to UHPLC or Analytical to Preparative LC).
Requirements
Install the most recent version of the HPLC Advisor...
This Information Applies To: Agilent 7890 A/B, 8860 and 8890 GC Systems with Split/Splitless (SSL), Multimode (MMI) or Programmable Temperature Vaporization (PTV) Inlets
Issue:
The Inlet Leak & Restriction Test is executed after every inlet maintenance...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7, ICP Expert version 7.X
Issue
The AVS can contribute to instrument performance issues such as sensitivity and precision. During troubleshooting, bypassing (or skipping...
This Information Applies To: Agilent GC Systems
Issue
Loss of peak resolution can be a combination of decrease in separation and increased peak width. Loss of resolution can impact on analytical reproducibility and accuracy.
Other chromatographic...
This Information Applies To: Agilent GC Systems
Issue
Contamination that creates ghost and carry over peaks can be introduced at different points including sample preparation, introduction, and separation. The additional peaks can cause false positive...