The Digest of upcoming webinars has been updated as of May 8.
The new Agilent Community Group, GPC/SEC Solutions Group hosted a webinar series in partnership with Dow in April: A Journey through SEC, Light Scattering, and 2D-LC for Macromolecules .…
The Introduction Service if purchased includes the following:
Customer guidance to reconfigure the GC from checkout to intended use, including a single injection of a QC standard for the desired method. In the absence of a pre-existing method, the…
In your acquisition sequence table for your calibration samples, is this selected?
Do you use the same name for your data analysis method over time? Are there multiple copies of it on your system? Did you start a new batch from the beginning or add…
Carefully remove the old O ring. There's a spot in the lower right hand edge that has an opening where you can very carefully pry it out. Do not scratch the aluminum manifold.
Use a solvent-dipped cotton-tipped swab to wipe out the entire O ring channel…
Here is a "best of" collection of links to manuals, tools, and other resources for Vacuum and Leak Detection Solutions .
Products are listed on the Vacuum Technologies home page. Get there by going to products on Agilent.com, choosing Vacuum Technologies…
Hello Kris, this valve is normally open and if you put a flowmeter on this vent line you should measure what is shown on the inlet Split Flow setting (in split mode) or Purge Fow (in Splitless mode). If Gas Saver is enabled and active it should measure…
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
When your Agilent OpenLab ChemStation Edition software fails to launch with errors " Login failed with the following message: Configuration system failed to...
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
Agilent OpenLab ChemStation Edition software fails to launch with error containing the words " Autostart Macro failed ”. This article will provide you some...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer and Oligo Pro II instruments, and their respective controller software.
Issue Failed to build pressure error comes up shortly after starting a separation...
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve.
Issue
Removing the Ion Transfer Capillary for maintenance on instruments with gate valve. The gate valve allows ion capillary removal and...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab CDS, Agilent OpenLab EZChrom
Issue
Due to the license error “ An error occurred connecting to the license server: The desired vendor daemon is down. Check the Imgrd log file...
This Information Applies To: HPLC Advisor app
Issue
Legacy HPLC method needs to be translated to a new column or LC system (HPLC to UHPLC or Analytical to Preparative LC).
Requirements
Install the most recent version of the HPLC Advisor...
This Information Applies To: Agilent 7890 A/B, 8860 and 8890 GC Systems with Split/Splitless (SSL), Multimode (MMI) or Programmable Temperature Vaporization (PTV) Inlets
Issue:
The Inlet Leak & Restriction Test is executed after every inlet maintenance...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7, ICP Expert version 7.X
Issue
The AVS can contribute to instrument performance issues such as sensitivity and precision. During troubleshooting, bypassing (or skipping...
This Information Applies To: Agilent GC Systems
Issue
Loss of peak resolution can be a combination of decrease in separation and increased peak width. Loss of resolution can impact on analytical reproducibility and accuracy.
Other chromatographic...
This Information Applies To: Agilent GC Systems
Issue
Contamination that creates ghost and carry over peaks can be introduced at different points including sample preparation, introduction, and separation. The additional peaks can cause false positive...