Last week we vented and powered off our Agilent 6650 iFunnel QTOF. When we tried to turn it on and pump down from mass hunter software (I think B 09), the rough pump ran at the beginning, but just after 10 min, then it automatically stops. After a couple…
Hello and thanks for your quick answer! I would like to come back to my starting question: if i use macros i can not find the changes from the chemstation in the documentation. For example (one question from above): In Version C.01.10 the Sequence is…
Hi azrael, Thanks for the clarification. If the ground is not functioning at the outlet, the metal of the GC cannot be grounded. This means anything that was touching the metal chassis of the GC could have been subjected to the full line voltage - lots…
I have a G1315C detector that fails "Lowest Intensity Test" in the 190-220 nm range (1867 counts) and the 221-350 nm range (4915 counts). All other intensity values are significantly lower than when conducted a year ago. A new Agilent lamp is installed…
Dear All! A customer would like to do the following (I already advised them about blank subtraction but it is not what they want): How to deduct blank peak area from sample (or standard) peak area What the customer has already done: CC1: to get the blank…
We have Thermo Xcalibur 2.2 to control both Agilent LC1200 stack and Thermo TSQ quantum Ultra, but Xcalibur could not recognize Agilent LC although it can see TSQ MS. it always says " pump/autosampler report a failure when trying to run initialize command…
Hi Marty, Thanks for your reply and suggested CC approach. I will try to clarify what i want the report to do. i have attached an excel file showing an example but it doesn't open properly for me so i have inserted the table below. I want to report the…
Hello, I added tags to this post to increase visibility. It looks like this is a continuation of your previous post: https://community.agilent.com/message/4851-re-automatic-upload-failed-reason-unknown-error#comment-4851 . Is that correct? Typically we…
Hello
I am not an applications expert, but if I had to guess it is because ArC would be present through your calibration - from blank to all standards. ArC present in no gas mode would artificially increases counts in blank and standards, thus potentially…
Hello Renato, Those tests would normally be completed by the Field Service Engineer as part of Operational Qualification for the instrumentation. The engineer has special software tools that enable automated testing and automated Pass/Fail assignment…
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Over time, the electrodes may become pitted or eroded and users may see a decrease in precision or begin to experience the "Tube fault" error when new tubes are installed. If...
This Information Applies To: Agilent GTA Furnace and Flame Instruments, Agilent 240FS/240GFAA/GTA120/PSD120
Issue
There may be occasions when users need to remove GTA furnace center block workhead (instruments with both Flame and Furnace capabilities...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
The shroud should be replaced annually, or when there is evidence of damage caused by mechanical shock or contamination from liquid spillage.
Items Required
Shroud Removal...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Before replacing the electrodes and/or shroud, the GTA Furnace workhead will need to be disassembled. After replacing the electrodes and shroud, the GTA Furnace workhead will...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer
Issue
After starting a run, the run is aborted with the following error: Current = 0.0uA, Expected range: 5 - 3000.
Steps to Follow
Check...
This Information Applies To: Agilent OpenLab CDS 2.x in file system configuration
Issue
Sometimes, you will need to change the Projects Root Path / Project Storage Path . This article outlines the procedure on how to change it.
Background
...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7
Issue
Steps to bypass the AVS to troubleshoot poor performance on the ICP-OES
Tip : These steps should be completed after the Subsystem Communication...
This Information Applies To: Agilent 8890/8860 GC Systems with SSL, MMI, PTV, or VI inlets.
Issue
Split vent trap replacement is recommended as part of the scheduled preventive maintenance. Sometimes, it has to be replaced when the inlet pressure...
This Information Applies To: Agilent 6000 Series LC/MS systems equipped with MS40+ rotary vane pumps
Issue
Instructions on how to replace the filter in an Agilent MS 40+ pump as part of annual pump maintenance
Background
The filter in the...
This Information Applies To: Agilent ICP-OES 5000 Series (5100/5110/5800/5900) with ICP Expert 7.5.x Software
Issue
The Recommended Routine Maintenance Schedule does not adjust for the number of samples analyses or the sample matrix, both of which...