Hello Yanding, Glad to hear that worked! The needle to seat connection is very resilient to pressure, and can hold at 600 bar and more. I do not believe that would be the reason why the connection failed, it is most likely that the screw or other part…
Hi, I would be grateful for the community's insight on an issue that has been plaguing our 6520 Accurate-Mass QTOF-LC/MS. We are able to successful turn on the instrument, power condition, do mass calibrations, and TOF tunes (all the way from quick tunes…
Use 1 meter of deactivated fused silica tubing going into the source (the same diameter of your column), then use a union (either the press-fit glass type of, better yet, the SilTite brand) to connect to your column in the oven. When you want to change…
Hello tdnola , "in use by another..." is a safety function that prevents a second session to the MSD: OK & wanted function. 1st) troubleshooting because a PING does only a small (OSI) communication check (are voltages & cabling OK?), I recommend the communication…
#I am currently battling with MH 4.5 and a generic communication error that has cascaded into me not being able to bring the 7700x into “shutdown” mode for ~6 weeks now. I have had numerous calls with tech support and all suggestions have failed to this…
We work with a Q-TOF 6545 and it fails positive auto tune. Is there anyone who knows this error, what causes it and what can be done to rectify this? Thank you
Hello everyone,
I have created a simultaneous SIM/scan method and we're using a HS-SPME-GC-MS system (GC: Agilent 7890 A GC-System; MS: Agilent 5975C Inert XL MSD with Triple-Axis Detector; Software: Chemstation G1701EA E.02.00.493).
We get a TIC…
Hello, I am trying to generate a streamlined intelligent report in OpenLab where we can capture all peaks of our SEC gel filtration standard in a single table and be able to evaluate APD Pass/Fail for each peak and Resolution between BGG and Ovalbumin…
Were you able to join us on April 11th for our Agilent GC Live session? If so, we would like to hear your thoughts and questions. If you missed it, please see the video below.
Time stamps refer to the above video.
(14:05) What is…
Hi I'm using chemstation revision G1701EA E.02.02.1431 and the last successful launch was a day yesterday. It seems the malfunction accrued (during a "run" with a "new" method we are trying. involves FID HS for DCM residue, all the vials were sampled…
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Before replacing the electrodes and/or shroud, the GTA Furnace workhead will need to be disassembled. After replacing the electrodes and shroud, the GTA Furnace workhead will...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer
Issue
After starting a run, the run is aborted with the following error: Current = 0.0uA, Expected range: 5 - 3000.
Steps to Follow
Check...
This Information Applies To: Agilent OpenLab CDS 2.x in file system configuration
Issue
Sometimes, you will need to change the Projects Root Path / Project Storage Path . This article outlines the procedure on how to change it.
Background
...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7
Issue
Steps to bypass the AVS to troubleshoot poor performance on the ICP-OES
Tip : These steps should be completed after the Subsystem Communication...
This Information Applies To: Agilent 8890/8860 GC Systems with SSL, MMI, PTV, or VI inlets.
Issue
Split vent trap replacement is recommended as part of the scheduled preventive maintenance. Sometimes, it has to be replaced when the inlet pressure...
This Information Applies To: Agilent 6000 Series LC/MS systems equipped with MS40+ rotary vane pumps
Issue
Instructions on how to replace the filter in an Agilent MS 40+ pump as part of annual pump maintenance
Background
The filter in the...
This Information Applies To: Agilent ICP-OES 5000 Series (5100/5110/5800/5900) with ICP Expert 7.5.x Software
Issue
The Recommended Routine Maintenance Schedule does not adjust for the number of samples analyses or the sample matrix, both of which...
This Information Applies To: Agilent 7890/7820 GC Systems with SSL, MMI, PTV, or VI inlets.
Issue
Split vent trap replacement is recommended as part of the scheduled preventive maintenance. Sometimes, it has to be replaced when the inlet pressure...
This Information Applies To: Agilent LC pumps
Issue:
Stuck or obstructed check valves (Active Inlet Valve (AIV), Passive Inlet Valve (PIV), Outlet Ball Valve (OBV)) can cause issues such as no-flow or no-pressure, moderate to strong drops in pressure...
This Information Applies To: Agilent 1260 Infinity II multisampler, 1290 Infinity II multisampler, 1260 Infinity II SFC multisampler, and 1260 Infinity II bio-Inert multisampler
Issue
The needle bends while moving to the wash port or showing one...