Hi, I'm working with a LC Infinity Lab 1260, which has a standard autosampler and 100 uL loop. I'm trying to achieve a very simple injection program, but keep failing. All I want to do is to draw 50 uL from a sample vial, 50 uL from a second sample vial…
External Device not ready. Is it an Agilent Autosampler? Which model? Do you have another device like a headspace sampler?
APG Remote. There is a cable between the GC and the MSD so that they both start at the same time. A remote start cable from another…
good day!
tell my please..
I have the air generator and his out pressure consist 52 psi, and and air consumption is 1000 ml/min. the EPC module GC 7890b work in rang 55-80psi. I have 2 detector FID. Tell my - with this generatorom may be worked ?…
Hello, Software used: - MassHunter Workstation Version 10.1.49 - MassHunter Qualitative Analysis Version 10.0 - MSD Chemstation Data Analysis (can't figure out version, when I click the help button error message "failed to launch help" appears) I am having…
I am running on an Infinity 1260 II Ultivo LC/QQQ and have a problem when running check tunes. Every time I run a check tune, I get an out of tolerance result where the only parameter out of range is the gain factor. It fluctuates between being out of…
Hi all,
I am having a recurring issue throughtout my sequences. When I check the sequence log after a run, where I place a masscal between each sample, I see in the sequence log the following error:
5) MassCal: ' ' Starting QTOF MassCal: Mon Nov…
yes, it's the purged 2-way splitter. Bottom is column entry, then detector 1 is FID, detector 2 is qtof. (switching FID and qtof position doesn't change anything)
We had 3.7mx0.15mm to qtof and 1mx0.15mm to FID with constant flow 0.8 ml/min for a 1…
Hello, I need to archive a file but the file do not archive. It appears the message "Last archive operation failed"
How can I know why the archive failed and how can resolve it?
Thank you
This Information Applies To: Agilent 8890/8860 GC Systems with SSL, MMI, PTV, or VI inlets.
Issue
Split vent trap replacement is recommended as part of the scheduled preventive maintenance. Sometimes, it has to be replaced when the inlet pressure...
This Information Applies To: Agilent 6000 Series LC/MS systems equipped with MS40+ rotary vane pumps
Issue
Instructions on how to replace the filter in an Agilent MS 40+ pump as part of annual pump maintenance
Background
The filter in the...
This Information Applies To: Agilent ICP-OES 5000 Series (5100/5110/5800/5900) with ICP Expert 7.5.x Software
Issue
The Recommended Routine Maintenance Schedule does not adjust for the number of samples analyses or the sample matrix, both of which...
This Information Applies To: Agilent 7890/7820 GC Systems with SSL, MMI, PTV, or VI inlets.
Issue
Split vent trap replacement is recommended as part of the scheduled preventive maintenance. Sometimes, it has to be replaced when the inlet pressure...
This Information Applies To: Agilent LC pumps
Issue:
Stuck or obstructed check valves (Active Inlet Valve (AIV), Passive Inlet Valve (PIV), Outlet Ball Valve (OBV)) can cause issues such as no-flow or no-pressure, moderate to strong drops in pressure...
This Information Applies To: Agilent 1260 Infinity II multisampler, 1290 Infinity II multisampler, 1260 Infinity II SFC multisampler, and 1260 Infinity II bio-Inert multisampler
Issue
The needle bends while moving to the wash port or showing one...
This Information Applies To: Agilent OpenLab CDS 2.x
Issue
This article outlines the step-by-step instruction on how to overlay chromatograms for OpenLab CDS 2.x
Steps to Follow
Load data from result sets or single samples. See Load or add...
This Information Applies To: Agilent Lab Advisor Software, Agilent Multicolumn Thermostat
Issue:
Agilent Lab Advisor is a great tool to diagnose the issue of your HPLC. Running the tests that are relevant to your specific issue in the Service &...
This Information Applies To: Agilent OpenLab CDS (ver 2.x)
Content:
The following procedure shows how to review completed injections in a running sequence in OpenLab CDS (ver 2.x).
Steps to Follow:
Select the sequence from the Run Queue...