The maximum value in the software is 3000V. The EM usually starts out with quite a low required voltage, sometimes as low as the mid 800s to 1000V or so, jumps up sort of quickly, then stabilizes and goes up slowly until near the end of its life when…
Good job checking the heater and sensor with a voltmeter! 113 Ω is nearly typical at room temperature and 17-20Ω is typical for the heater. (see also (+) AUX 2 heater fault - Forum - GC/MS - Agilent Community ) Please also measure from each to the transferline…
Try tightening the black knob that holds the sample turret onto the turret motor. The turret is keyed onto the motor and the knob just holds it down, but if it has any wiggle room you might see the shuddering shown in the video.
After that, remove…
It really does not matter whether you do a wavelength calibration axial or radial, because the wavelengths hitting the detector are the same. The relative intensities will be different though, so the specific wavecal worksheet has specific threshold intensities…
It's going to be difficult to determine what is going on without seeing your batches. I would recommend that you contact tech support or your local Agilent applications chemist and send them your batches so they can help you.
Some COVID-19 vaccines are using lipid-based nanoparticles to act as drug delivery systems for effective on-target payload delivery. Just like any finished product components, lipid nanoparticle components—like pegylated lipids, cholesterol, ionizable…
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue:
This article explains how to install the Agilent 2100 Expert software and connect a PC to an Agilent 2100 Bioanalyzer system.
Steps to follow:
The latest version of...
This Information Applies To: 2100 Bioanalyzer systems, 2100 Expert software
Issue: W hen trying to launch the Agilent 2100 Expert software, the process aborts and the user sees run-time error message :
Run-time error '50003 ' often indicates...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The DV 200 score is a quality score for evaluating quality of RNA derived from formalin-fixed paraffin-embedded (FFPE) samples established by Illumina Inc. in 2016. It represents...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software without Security Pack addon
Issue
The 2100 Expert software gives a counter mismatch error in the log book which may lead to data loss (blank lanes). Specifically...
This Information Applies To: Agilent ICP Expert software.
Issue
The software version is often asked and is a valuable information: to see if any updates are needed, if certain options are available etc.
Steps to Follow
Launch ICP Expert...
This Information Applies To: Agilent OpenLab CDS
Issue
This article provides step-by-step instructions to calculate peak-to-valley ratio in OpenLab CDS.
Background
The peak-to-valley ratio is calculated to indicate the quality of peak separation...
This Information Applies To: Agilent 6500 Series Q-TOF LC/MS systems, MassHunter Workstation 10.1 or below and MassHunter Workstation 11.0 .
Issue
Fully reset the Q-TOF LC/MS system via a power cycle without venting. For users who experience slow...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, and Oligo Pro II systems
Issue
The volume of sample used by Agilent parallel capillary electrophoresis systems during a run.
Resolution
The...
This Information Applies To: Agilent 2100 Expert software, 2100 Expert Security Pack, 2100 Bioanalyzer
Issue
When opening the 2100 Expert software and using the Security Pack, the error message " Start of launcher application failed - The requested...
This Information Applies To: Agilent 6890, 6850, 7890, 8890, 8860, Intuvo 9000 GC systems.
Issue
The exchange of the ignitor in a Flame Photometric Detector (FPD) may be required in the following scenarios:
Preventive or periodic maintenance...