New user documentation to support the release of MassHunter Explorer is now available on the Data Analysis and Library Management User Documentation page.
Hello MatteoUnisa ,
Finding an optimal Profinder workflow is very dependent on your data and what information you are trying to obtain. It would be best to contact your local support team so they can provide detailed support for your data and suggest…
Thank you! This seemed to have helped. I'll have to test over days (or weeks) to be confident this issue is actually resolved, but I am now able to connect and launch MH12.1 and control the instrument as expected. I'd also like to thank you for your promptness…
Hello nthnpayne ,
I'm not finding this specific issue, but there are several things you can try for a data access/index out of range error. First would be to attempt to open the data in qual. This could isolate it to a general issue with the data file…
Hello,
The windows local authentication is rarely used and was dropped by C.01.07, but I think for the version you have it was an option. If all the users, you use to log into OpenLab, are in the local windows user group it is possible you are using…
Hello. I apologize for the delay in responding. There are some instrument configuration specific dependencies that affect the answer to your question. Our technical support team for the BioTek/PLXB product line would be happy to assist you at bio.tac…
Hi DeepSeaGinger,
I don't think this looks bad at all. But sometimes it helps to run through the math :) Your estimated concentration in vial is 0.38ug/uL, or 380ng/uL for each peak and you are injecting 2uL, so you are introducing approx 760ng of each…
This Information Applies To: 2200/4200/4250 TapeStation systems, TapeStation D1000 ScreenTape assay, TapeStation High Sensitivity D1000 ScreenTape assay, TapeStation analysis software
Issue:
A sharp peak appears at the lower end of the NGS library...
This Information Applies To: Agilent Variable Wavelength Detector G1314x and G7114A/B modules.
Issue
As UV deuterium lamps ages, the light intensity decreases, the sensitivity of detection may deteriorate. Replace the lamp when the intensity test...
This Information Applies To: Agilent 6850, 6890, 7820, 7890, 8850, 8860, 8890, Intuvo 9000 GC Systems with a Thermal Conductivity Detector (TCD)
Issue
The TCD temperature, column (carrier), makeup, and reference flow rates need to be optimized to...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue:
This article explains how to install the Agilent 2100 Expert software and connect a PC to an Agilent 2100 Bioanalyzer system.
Steps to follow:
The latest version of...
This Information Applies To: 2100 Bioanalyzer systems, 2100 Expert software
Issue: W hen trying to launch the Agilent 2100 Expert software, the process aborts and the user sees run-time error message :
Run-time error '50003 ' often indicates...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The DV 200 score is a quality score for evaluating quality of RNA derived from formalin-fixed paraffin-embedded (FFPE) samples established by Illumina Inc. in 2016. It represents...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software without Security Pack addon
Issue
The 2100 Expert software gives a counter mismatch error in the log book which may lead to data loss (blank lanes). Specifically...
This Information Applies To: Agilent ICP Expert software.
Issue
The software version is often asked and is a valuable information: to see if any updates are needed, if certain options are available etc.
Steps to Follow
Launch ICP Expert...
This Information Applies To: Agilent OpenLab CDS
Issue
This article provides step-by-step instructions to calculate peak-to-valley ratio in OpenLab CDS.
Background
The peak-to-valley ratio is calculated to indicate the quality of peak separation...
This Information Applies To: Agilent 6500 Series Q-TOF LC/MS systems, MassHunter Workstation 10.1 or below and MassHunter Workstation 11.0 .
Issue
Fully reset the Q-TOF LC/MS system via a power cycle without venting. For users who experience slow...