Hi JF_Fortin ,
As andyg mentions, starting with Qual B.08.00 SP1 and Version 10.0 the handling of data files with only 2D detector data has been improved to automatically open non-MS chromatograms.
In previous versions the message you are seeing is…
This file contains a list of 59 commonly used consumables and parts for 7890 GC .
Upload this file to your Smart Alerts software to automatically add these parts to the Master Parts List
Hi,
this is a very nasty mass axis.
Could you please confirm, that you have S-Lenses installed, as they are configured.
Please have a look, through this troubleshooting guide and follow the instructions. Hopefully it will solve your problems, or…
Hello vtpolywood ,
What type of GC do you have, if I may? If it's an 8890 for example there are some Diagnostic tests built-in that you can run on the Cool On Column inlet. Have you recently changed gas tanks (whether carrier, FID fuel, air or makeup…
In MSD Chemstation, you can specify which signal to use for quantification: TIC, Target Ion, or GC Signal (for GC detectors like FID, TCD, etc.) Go to the Calibrate menu and select Edit
Compounds. On the Compound Table Identification tab, look for the…
Hi,
I plan to attempt some SimDist analysis in accordance with D2887 on my agilent GC-FID. I was hoping that I could achieve this without additional software (i.e. just through manual manipulation of the data acquired by Chemstation), but apparently…
ICP-MS MassHunter Version 4.1. I cannot Startup Standard Lens Tune!
The message appears "Failed to add Startup/Hardware tasks to Queue; Enter path for batch folder".
As usual (my Batchs)- everything works.
Hello,
Our Headspace sampler 7697A Leak test failed. Leak test failing at the stage 1 off the Restriction and Pressure Decay Test.
Going from there, the sample probe was replaced as well as the pressurization solenoid valve but without success.
…
Hi everyone.
We have a 8890 Agilent GC with nickel catalyst and FID detector. We would like to use hydrogen as carrier gas, but we don’t know the right flow rates, because the manual is indicating flow rates only for using helium as carrier gas.
For…
This Information Applies To: Agilent 5975 and 5977 series GC/MSD
Issue:
Tuning the Agilent GC/MSD with EI sources, requires the use of perfluorotributylamine (PFTBA). The calibration vial will be depleted eventually due to regular use. This article...
This Information Applies To: Agilent 5975 and 5977 series GC/MSD
Issue:
If the PFDTD signal is absent or low, but the reagent ions are normal, you may have run out of CI Calibrant.
Inspect the calibration vial on the back of the flow controller...
This Information Applies To: Agilent 5975 and 5977 Series GC/MSD
Issue:
For some GC/MSD maintenance or repair asks, it is required to open the side plate (filament exchange, ion source cleaning, electron multiplier exchange, column installation...
This Information Applies To: Agilent GC/MS MassHunter Acquisition Software Agilent 5975/5977 GC/MSD
Issue
Use the Early Maintenance Feedback (EMF) tool to track the GC/MSD's consumable resource and part use, and to configure alerts for when they...
This Information Applies To: Agilent GC/MSD systems
Issue:
After a filament fails, there will be a system error message: "No emission current". Switching to the other filament (except for the CI ion source, which has just one filament), and then...
This Information Applies To: Agilent 7693A automatic liquid sampler tray
Issue:
The orange Align Mode light comes on . T he sample tray of the Agilent automatic liquid sampler 7693A will not operate again until the alignment procedure has successfully...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
The automatic liquid sampler may need to be replaced, in case it is worn or dirty.
Steps to follow
To remove the syringe:
Open the injector door.
Slide...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
Two turrets are provided with the 7693A injector, the 16-sample standalone turret, and the 3-sample transfer turret used with the 150-sample tray (See Figure 1 ). The turret...
This Information Applies To: Agilent 7697A Headspace Sampler
Issue:
There is a potential leak external to the Headspace unit that can cause loss of pressure.
Steps to Follow:
This article is a troubleshooting guide for when you suspect there...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
This document explains how to replace the syringe carrier assembly in case you want to change from standard to high volume syringes, or if an Agilent support representative...