Hi danielchsny , Yes power spikes from unscheduled power interruptions can cause damage to sensitive electronic circuits. Another contributing factor is that when power is lost to the LC/MS running under high vacuum the rough pump will stop, causing a…
Hi Carol_Ultivo , There is always a trade-off or balance to be struck between Scan speed, mass resolution and sensitivity in any quadrupole mass filter. So, if you decrease the resolution and keep scan speeds the same you will naturally get an increase…
Yes - it was a bit of a mess - but I was able to fix it. Thanks for the heads up. Not everything could be fixed in the computer portion of the method. I had to go into the GC configuration and fix it there.
Thank you!
Thank you for the suggestions. Yes, some of what I'm doing does not require the ISTD but I leave it in the analysis method b/c of needing it in some of the work. I haven't had a chance to work on this in a couple of weeks, but will definitely keep it…
Hello Adrsto ,
I apologize for the delayed repsonse.
It is not possible to use the NIST algorithm itself within Unknowns Analysis. As you mentioned, you can adjust the forward and reverse settings and enable the Adjust Score option, which from the…
Hello Lstephan ,
I apologize for the delayed response.
Errors of this type generally point to an issue with a preferences file. The first thing to try is clearing these using the Restore User Settings tool found in the Quant Tools group in the start…
Hello AJohnson13 ,
This is a known issue if Acquisition has been pinned to the Windows Taskbar and run from there in MassHunter Acq Version 11.x and later. This is due to the OpenLab integration and the need to launch through Control Panel to include…
This Information Applies To: Agilent 5975 and 5977 series GC/MSD
Issue:
Tuning the Agilent GC/MSD with EI sources, requires the use of perfluorotributylamine (PFTBA). The calibration vial will be depleted eventually due to regular use. This article...
This Information Applies To: Agilent 5975 and 5977 series GC/MSD
Issue:
If the PFDTD signal is absent or low, but the reagent ions are normal, you may have run out of CI Calibrant.
Inspect the calibration vial on the back of the flow controller...
This Information Applies To: Agilent 5975 and 5977 Series GC/MSD
Issue:
For some GC/MSD maintenance or repair asks, it is required to open the side plate (filament exchange, ion source cleaning, electron multiplier exchange, column installation...
This Information Applies To: Agilent GC/MS MassHunter Acquisition Software Agilent 5975/5977 GC/MSD
Issue
Use the Early Maintenance Feedback (EMF) tool to track the GC/MSD's consumable resource and part use, and to configure alerts for when they...
This Information Applies To: Agilent GC/MSD systems
Issue:
After a filament fails, there will be a system error message: "No emission current". Switching to the other filament (except for the CI ion source, which has just one filament), and then...
This Information Applies To: Agilent 7693A automatic liquid sampler tray
Issue:
The orange Align Mode light comes on . T he sample tray of the Agilent automatic liquid sampler 7693A will not operate again until the alignment procedure has successfully...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
The automatic liquid sampler may need to be replaced, in case it is worn or dirty.
Steps to follow
To remove the syringe:
Open the injector door.
Slide...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
Two turrets are provided with the 7693A injector, the 16-sample standalone turret, and the 3-sample transfer turret used with the 150-sample tray (See Figure 1 ). The turret...
This Information Applies To: Agilent 7697A Headspace Sampler
Issue:
There is a potential leak external to the Headspace unit that can cause loss of pressure.
Steps to Follow:
This article is a troubleshooting guide for when you suspect there...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
This document explains how to replace the syringe carrier assembly in case you want to change from standard to high volume syringes, or if an Agilent support representative...