Hi Ardalan.P
Did you change the computer or the computer name?
You can copy license file from "C:\ProgramData\Varian\Cary License.lic" into WinUV folder "C:\Program Files (x86)agilent\Cary WinUV\",
if you change the computer you should find the…
This video guides you through the process of replacing the Electron Multiplier Horn for the Ultivo (G6465A, G6465B), iQ (G6160A).
This video is intended to support the written instructions found in the online help or in your Instruments User Guide.…
This video guides you through the process of replacing the oil and filter for the MS120 pump and applies to G6495 models with an MS120 pump.
This video is intended to support the written instructions found in the online help or in your instrument's…
This video guides you through the oil and filter change process for the MS40+ pump and applies to all LC/MS models equipped with an MS40+ pump.
This video is intended to support the written instructions found in the online help or in your instrument…
This video guides you through the process of removing or installing the nebulizer and applies to all LC/MS models.
This video is intended to support the written instructions found in the online help or in your instrument's user guide.
Parts required…
The universal VUV detector has sensitivity better than an FID and similar to an MSD while allowing data acquisition across 12 different wavelength bands to focus on selected compounds of interest. It can be mounted directly on top of an Agilent 7890 or…
Hi,
I have been getting a Hexapole 2 RF fault on a 6545 QTOF for the past few weeks. The logbook shows that it came on for short periods for a couple of days, then went away for a few days, then came on continuously since then.
I called it in, and…
Hello mohls ,
The default location for the log file should be within the D:\MassHunter folder. Since it appears to be trying to write the log to the C:\Program Files folder, which will never succeed, I suspect that something has occurred with the BioConfirm…
This Information Applies To: Agilent 5975 and 5977 series GC/MSD
Issue:
Tuning the Agilent GC/MSD with EI sources, requires the use of perfluorotributylamine (PFTBA). The calibration vial will be depleted eventually due to regular use. This article...
This Information Applies To: Agilent 5975 and 5977 series GC/MSD
Issue:
If the PFDTD signal is absent or low, but the reagent ions are normal, you may have run out of CI Calibrant.
Inspect the calibration vial on the back of the flow controller...
This Information Applies To: Agilent 5975 and 5977 Series GC/MSD
Issue:
For some GC/MSD maintenance or repair asks, it is required to open the side plate (filament exchange, ion source cleaning, electron multiplier exchange, column installation...
This Information Applies To: Agilent GC/MS MassHunter Acquisition Software Agilent 5975/5977 GC/MSD
Issue
Use the Early Maintenance Feedback (EMF) tool to track the GC/MSD's consumable resource and part use, and to configure alerts for when they...
This Information Applies To: Agilent GC/MSD systems
Issue:
After a filament fails, there will be a system error message: "No emission current". Switching to the other filament (except for the CI ion source, which has just one filament), and then...
This Information Applies To: Agilent 7693A automatic liquid sampler tray
Issue:
The orange Align Mode light comes on . T he sample tray of the Agilent automatic liquid sampler 7693A will not operate again until the alignment procedure has successfully...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
The automatic liquid sampler may need to be replaced, in case it is worn or dirty.
Steps to follow
To remove the syringe:
Open the injector door.
Slide...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
Two turrets are provided with the 7693A injector, the 16-sample standalone turret, and the 3-sample transfer turret used with the 150-sample tray (See Figure 1 ). The turret...
This Information Applies To: Agilent 7697A Headspace Sampler
Issue:
There is a potential leak external to the Headspace unit that can cause loss of pressure.
Steps to Follow:
This article is a troubleshooting guide for when you suspect there...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
This document explains how to replace the syringe carrier assembly in case you want to change from standard to high volume syringes, or if an Agilent support representative...