Hello dexter91, I need to have the column configuration from your system in order to give you a proper answer: are you using only 1 column with a splitter at the end to split it to the MS and the FID or you have 2 columns configured, 1 for each detector…
Date and Time: 07/07/2019 07:26 Program: Agilent MassHunter Workstation Software Qualitative Analysis B.03.01 Build Configuration: Release Message: Retrieving the COM class factory for component with CLSID {4CBCEED8-D9F8-4440-A127-4E840D0573DF} failed…
After most MSD maintenance (filament change/switch, source cleaning, etc...) I seem to have an issue with the baseline dropping in series (offset pattern) for up to 2 weeks afterwards. I'm new to this machine, but I'm in the process of slowly changing…
Hi Everyone,
Please can you help me. We have been having repeatability problems on the HP7890B for a long time and can't get to the bottom of it. Analysing for VOC. I have run lots of RSD measurements (10 injections). A common thing we are seeing…
Hi, I am using a batch file to reprocess data under a different method. The integration and events table look correct on the screen. I have adjusted all of the batch settings options, but the final report only includes the sample information without any…
I looked around but failed to find anything useful. Is there somehow possible to export results/data from SureMass-deconvolution/ID in Unknowns Analysis for further processing and or statistical analysis (besides .CEF-format)?
What are the typical use cases of the Resolve handheld Raman analyzer?
Resolve is a highly sensitive handheld Raman-based chemical identification system that offers real-time detection and identification of unknown military, commercial and homemade…
I've recently been running into some problems with performing SureMass conversion of data collected on a 6546 LC-QTOF. I'm collecting both profile and centroid MS data using the default data storage thresholds.
Initially, I was running SureMass conversion…
Hi there, I've recently started using a GCMS (7890A + 5975C MSD). The tune has failed and the GC shows a flat line at 0.5 whenever a sample is run. I've attached all relevant photographs I could think of, including the GC spectra where it all stopped…
Good morning, fellow colleagues. I have started to use MassHunter B.04.00 with my 6520B LC-QTOF. I am having some trouble setting up the diode-array detector on the HPLC from MassHunter. When loading in a HPLC method, the computer responds, Failed to…
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
How to power off Agilent ICP-MS systems before maintenance, for long-term shutdown, or for power cycling the instrument. Power cycling may be required when...
This Information Applies To: Agilent OpenLab CDS
Issue
Steps to close an instrument connection to a primary instrument controller, to start a successful connection to a secondary instrument controller, or to configure the instrument.
Background...
This Information Applies To: Agilent HES source, Agilent 5977 Series GC/MSD
Issue:
During normal operation of the GC/MSD, the ion source will need to be disassembled to proceed with abrasive ion source cleaning and / or replacement of consumable...
This Information Applies To: Agilent CI Source
Issue:
During normal operation of the GC/MS, the CI ion source will need to be disassembled to proceed with abrasive ion source cleaning and / or routine replacement of consumable parts (filament and...
This Information Applies To: Agilent OpenLab CDS
Issue
This article will explain how to add a sequence summary report line to a sequence, in Agilent OpenLab CDS, as well as how to configure it so it matches your reporting needs.
Background ...
This Information Applies To: Agilent OpenLab CDS, OpenLab CDS ChemStation, OpenLab CDS EZChrom.
Issue
Process for creating a desktop shortcut for your instruments, with OpenLab software, to enable quick access to your acquisition window.
Background...
This Information Applies To: Agilent LC Systems
Issue
Agilent modules will go into an error status (red status light) when an error condition specific to that module occurs. For example, metering home failed will be specific for the autosampler...
This Information Applies To: Agilent Analytical LC Autosamplers
Issue
To increase the maximum injection volume of an autosampler, there are two ways to do it. While both will provide larger injection volumes, there are advantages and disadvantages...
How to Recover a SubscribeNet Password
Multiple Results
This Information Applies To: Agilent Software products with SubscribeNet license.
Issue
Resolutions for password recovery use if you have: lost your password, been locked out of the account, or you don't know if you have an account with SubscribeNet...
This Information Applies To: Agilent OpenLab CDS, OpenLab CDS EZChrom
Issue
Steps to create a Data Analysis shortcut for one or more of your Projects defined in the OpenLab Control Panel .
Steps to Follow
Open the Control Panel of your...