The 66x2mL tray has three white square plastic clips on its rear for automated identification by the sampler.
The 18x6mL tray just has one of the squares.
Please check your tray, i am pretty sure that some of these clips are missing.
You may will…
Okay, I just remembered - I didn't manage to change the size of the text in this program, it was in the Qualitative analysis program. So perhaps it is not possible to change the text size in this program. I really wish that feature would be added, for…
Hello Chalbrecht ,
I apologize for the delayed response.
There are a few options for naming the reporting output file using the sample or batch name with $(SampleName) and $(BatchFileName), but I don't see that the Sample Group is an option. You may…
Hello Achim_Hongenaert ,
I apologize for the delayed response.
There are a few outliers that can be used for recovery calculations. If this compound is added to all samples then I believe the best option will be to call it a Surrogate in quant, even…
Thank you, Linh, for your information. Given that it is an old machine, I am concerned about the potential loss of data if we upgrade the software. Instead, I will create a shutdown method to be executed at the end of the sequence run.
Hello,
I would like to ask if it is possible to execute the command "Created Compound from Each Selected Spectrum" in version B.10.0 of the Agilent MassHunter Qualitative Analysis software. This command is available in version B.07.00, but not in version…
Did you remove the diffusion pump, take it apart, empty the contents completely, wash them all with something like toluene, reassemble it with new diffusion pump fluid filled only to the top of the "cold" mark - if you didn't take it all apart and any…
Hello. Thank you howard_sanford for that answer! I talked to an Agilent technical representative and he came up with the same solution. But, we have the B.07.06.2704 version of Masshunter. What would be the data path for those files in that case? I am…
Dear juju,
Sorry to tell you, that single UV spectra extraction at a certain wavelength for each peak is not feasible within bio-SEC Software.
B rgds,
Anne
This Information Applies To: Agilent CI Source
Issue:
During normal operation of the GC/MS, the CI ion source will need to be disassembled to proceed with abrasive ion source cleaning and / or routine replacement of consumable parts (filament and...
This Information Applies To: Agilent OpenLab CDS
Issue
This article will explain how to add a sequence summary report line to a sequence, in Agilent OpenLab CDS, as well as how to configure it so it matches your reporting needs.
Background ...
This Information Applies To: Agilent OpenLab CDS, OpenLab CDS ChemStation, OpenLab CDS EZChrom.
Issue
Process for creating a desktop shortcut for your instruments, with OpenLab software, to enable quick access to your acquisition window.
Background...
This Information Applies To: Agilent LC Systems
Issue
Agilent modules will go into an error status (red status light) when an error condition specific to that module occurs. For example, metering home failed will be specific for the autosampler...
This Information Applies To: Agilent Analytical LC Autosamplers
Issue
To increase the maximum injection volume of an autosampler, there are two ways to do it. While both will provide larger injection volumes, there are advantages and disadvantages...
How to Recover a SubscribeNet Password
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This Information Applies To: Agilent Software products with SubscribeNet license.
Issue
Resolutions for password recovery use if you have: lost your password, been locked out of the account, or you don't know if you have an account with SubscribeNet...
This Information Applies To: Agilent OpenLab CDS, OpenLab CDS EZChrom
Issue
Steps to create a Data Analysis shortcut for one or more of your Projects defined in the OpenLab Control Panel .
Steps to Follow
Open the Control Panel of your...
This Information Applies To: Agilent 6100, 6200, 6400 and 6500 LC/MS Systems
Issue
Error on the Mainboard reporting “Leak Detected”.
Background
The fault “Mainboard #1: Leak Detected” is reported in the Data Acquisition Software Logs ( Figure...
This Information Applies To: Agilent LC/MS Systems
Issue
The MS solvent selection valve (SSV) rotor seal is replaced annually as part of the Preventive Maintenance. It can also be replaced as part of troubleshooting a leak, a flow blockage, or when...
This Information Applies To: All Agilent HPLC modules.
Issue:
The firmware is stored on a HPLC module's mainboard. It's a set of parameters, low-level commands, and functions stored on the internal memory of a HPLC module and required for its operation...