Hi I am new to GC Method development phase. We are having GC 7820 A with FID detector. Currently I am developing a method for industrial solvents. When I run a blank (THF), I got a very unusual spikes in the chromatogram as seen below. I have changed…
Dear Agilent, We are at the moment experience trouble regarding initialization of Chemstations rev. C.01.07 [27] to 7890B GC`s on a couple of Windows 7 computers. Please see attached message box. We are able to ping both 7890B GC instruments. In config…
Hello, I am having the same problem when trying to log into Chemstation: Configuration system failed to initialize. Chemstation will shutdown now. I have tried to rename or delete the user.config as explained before (following the Win7 steps), but I cannot…
Good day, Wondering if anyone can help as Agilent phone support will not. Trying to install OpenLAB CDS Chemstation C.01.07 SR3 onto a Windows 10 machine (their support did tell me that version is supposed to be supported on Windows 10). But when it tries…
I think it is something linked to Excel. I was able to turn on the alerts for the log so the basic program is working but trying to open the log fails with no errors. Starting acq does create a popup that it failed to write to the log but every thing…
This Information Applies To: Agilent 6000 Series LC/MS systems.
Issue
Checking and adjusting the nebulizer needle is part of regular maintenance or troubleshooting tasks. It is suggested when there is an issue with nebulizer spray shape or spray...
This Information Applies To: Agilent Single Quadrupole LC/MS systems controlled by OpenLab CDS software
Issue
How to check and recognize the current Instrument Status of your 6100 Series and InfinityLab LC/MS systems using OpenLab CDS software....
This Information Applies To: Agilent LC/MS Systems
Issue
Contamination of the tune mix or the Calibrant Delivery System (CDS) of your LC/MS system can cause Autotune failures and drops in sensitivity due to ion suppression.
Items Required...
This Information Applies To: Agilent LC/MS Systems
Issue
When there is suspected contamination of the CDS, low tune response, or possible blockage in the CDS, flushing the Calibrant system may be required.
Warning : This procedure risks...
This Information Applies To: Agilent LC/MS System
Issue
Instructions on how to check the level of calibrant in your LC/MS system, and refill the calibrant bottle if necessary.
Requirements
Checking the level of calibrant should be performed...
This Information Applies To: Agilent 6100 Series LC/MS Instruments
Issue
Instructions on how to fill the calibrant bottle in Agilent 6100 Series LC/MS Instruments when calibrant levels are running low.
Background
The ability to autotune your...
This Information Applies To: Agilent 6000 Series LC/MS systems
Issue
The article details the correct tuning mix to use according to your LC/MS system and the source type installed on your system. In cases where Agilent tuning mixes need to be diluted...
This Information Applies To: Agilent 7693A, 7650A, and 7683 Series automated liquid samplers
Issue
GC software or GC LED display shows ALS Failure code 245: Autosampler front tower plunger error or ALS Failure Code 945: Auto injector back tower...
This Information Applies To: TapeStation ScreenTapes and reagents
Issue
Using the search tool on Agilent.com to locate the declarations of conformity (DOC) for Agilent ScreenTapes and Test-Tapes, certificates of conformity (COC) for TapeStation...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
The Automatic Liquid Sampler (ALS) system calibration process aligns the sample tray with the injector turret position to enable vial transfers without incident.
Calibration...