FTIR Cary 630 Signal to Noise Fail

Hello everyone.

 

Recently to accordance with my compliance i must to run IQOQ  test in my Cary 630, but signal to noise has failed. The configuration is Transmission Module with ZnSe Optics, Firmware: 1,840, DLL Version: 1,431 and Software Version: 4.0.0.0.

 

The result to signal to noise test was 26546 and the software show me 30000 criteria, analyzing the user manual with this system configuration the criteria is 25000.

 

I did something wrong ? I tried to Agilent assistance but the technician told me he never saw that error.

 

tks,

 

 

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