If your area is relatively stable but your amount/result is low, you have to have either altered your calibration values, failed to clear a previous calibration, or omitted a dilution factor. Are all results lower by the same factor or is it variable…
7890A GC/5975 MS/E.02.02 SP2
Sequence is stopping constantly with the following log book message: "The run was stopped by the instrument's stop button or stop input. The GC Failed to Start."
Found that exact error in the KBR - " Known Problem Report…
I apologize because this is a very blind question- New IT guy to the company and previous didn't have good documentation on this application.
I have a user who is getting the attached error whenever they try and open Sequence Manager or open Bioconfirm…
New FID Jet!
The latest FID jet is intended for use in 6890/7890/8890/8860/8850/9000 GC models
The legacy jets will not work in the 8890/8850/8860/9000 GC models
The new jet makes installing the column seamless with a conical shape to direct the…
Hello
I am having a hard time trying to figure out how to only display one FID signal on a report from a dual injector GC system in OpenLAB 2.4. The calibration that was run used the dual injector setting, but when we were running test samples we only…
System: The GC is an 8890 with TCD in series of two FIDs in parallel (switched via valve). FID 1 has methanizer while FID 2 doesn't.
Had to put the system on standby for 3 weeks over Christmas so kept carrier flowing through the system with all heated…
This 6890 is code named FIDDY because of its dual Flame Ionization Detectors. The SF FBI donated it to UC Davis Chemistry over 10 yrs ago. It is used to teach Chemistry majors gas chromatography and replaced an old Varian 3800 with a chart recorder!
In detail, you can follow below link to resolve this type of problem.
https://community.agilent.com/technical/gc/w/wiki/7889/troubleshooting-an-fid-not-igniting
Hopefully, problem will solve..
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Fragment Analyzer controller software
Issue:
Over time the dynamic coating polymer on the capillaries needs to be refreshed. Failure to do so can lead to a loss of performance. Indicators...
This Information Applies To: Agilent ICP-MS (7700/7800/7850/7900/8800/8900)
Issue
Elevated doubly charged values that are greater than 3% for x-lens configuration or greater than 7% for s-lens configuration, can be caused by contamination, or an...
This Information Applies To: Agilent 6200 Series TOF and 6500 Series Q-TOF Systems
Issue
Instructions on how to correctly dilute the tune mix for 6200 Series TOF and 6500 Series Q-TOF systems depending on source type.
Background
If the Tune...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software version 10.0
Issue
The Agilent MassHunter Qualitative software can generate qualitative analysis reports, which may include sample chromatogram information and sample...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software version 10.0 or higher
Issue
Identifying compounds using a spectral library is essential in qualitative analysis. This article will describe how to load a data file and...
This Information Applies To: Agilent ICP-MS Systems
Issue
The Helium cell gas line on the ICP-MS may be contaminated with air and moisture in case of a tank replacement, or if the instrument was not used for an extended amount of time. Purging the...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
The Calibration Curve window tools help with setting an appropriate calibration curve for each compound in the calibration table.
The Calibration Curve window...
This Information Applies To: Agilent MassHunter Quantitative Analysis "Quant-My-Way" user interface (version B.09.00 or later)
Issue
To process the data files in the batch and obtain quantitative results, you must either create a new quantitative...
This Information Applies To: Agilent MassHunter Qualitative and Quantitative Analysis
Issue
Calculation of signal-to-noise in MassHunter is done using the same routine for both Qualitative and Quantitative Analysis. However, there are differences...
This Information Applies To: Agilent GC/MS MassHunter Data Acquisition Software
Issue
Multiple samples can be run without user intervention using an Automated Liquid Sampler (ALS) in combination with a Sequence.
Users can perform simple edits...