Customer Responsible Site Preparations
Site Preparation Checklist and Site Preparation Guide
Ensure that the appropriate installation hardware has been acquired.
Ensure that the location in which the GC system is being installed meets the requirements…
Typical communication with Agilent activities:
Order Acknowledgement email.
Order confirmation (Thank You) email. Customer can access My Orders Account to track the status of the order.
Ship notification email.
Communications from Consumables…
Hello
I need to do an LC/MSMS method for quantification on a compound that doesn't ionize into [M+H]+ (barely observed) but only into [M-H2O+H]+
Is there a problem with doing MS/MS on a [M-H2O+H]+ parent ion ?
(PS: negative ionization is not an…
Hi again Raina,
as I already told you this cannot be done with just one column, especially with the CO2 concentration up to 20% and water included and the necessity to analyze H2. This is an application we normally build an analyzer for. You need at…
The Digest of upcoming webinars has been updated as of June 5.
In June, you don't want to miss the GC Live Event, GC Live is Back in June with the Next Big Little Thing in GC: The New 8850 GC System on June 6!
Check Out:
Intelligent Analysis of…
Operating like this puts sub-optimal flow into the GCMS ion source of more than 2 ml/min. Please make sure that you have a system with a turbomolecular high vacuum pump and not a diffusion pump as 2 ml/min exceeds the maximum allowable flow into a diffusion…
Exciting news in the world of FTIR spectroscopy!
Agilent has just released MicroLab 5.8 , MicroLab Pharma 5.8 , and MicroLab Expert 1.3 —the software that powers the Cary 630 FTIR spectrometer and Agilent’s handheld and mobile FTIR systems . MicroLab…
Hi Margot,
It may well be that the column performance has deteriorated so much within the 7 months that the EasiVial standards are measured with poorer PDI values. The column performance can be tested with regular plate count determinations. It is a…
Hi sojeong,
every test report, delivered with aour columns, contains multiple specifications, but they are all measured with specialized systems and software. That means you might not be able to reproduce them identically. BTW for plate count you also…
Hi, I cannot configure the column compartment (CC) as it came integrated with the vial sampler on LC1290. We have the G7129B model for the integrated vial sampler and CC. I tried adding the column compartment details from the instrument configuration…
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Fragment Analyzer controller software
Issue:
Over time the dynamic coating polymer on the capillaries needs to be refreshed. Failure to do so can lead to a loss of performance. Indicators...
This Information Applies To: Agilent ICP-MS (7700/7800/7850/7900/8800/8900)
Issue
Elevated doubly charged values that are greater than 3% for x-lens configuration or greater than 7% for s-lens configuration, can be caused by contamination, or an...
This Information Applies To: Agilent 6200 Series TOF and 6500 Series Q-TOF Systems
Issue
Instructions on how to correctly dilute the tune mix for 6200 Series TOF and 6500 Series Q-TOF systems depending on source type.
Background
If the Tune...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software version 10.0
Issue
The Agilent MassHunter Qualitative software can generate qualitative analysis reports, which may include sample chromatogram information and sample...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software version 10.0 or higher
Issue
Identifying compounds using a spectral library is essential in qualitative analysis. This article will describe how to load a data file and...
This Information Applies To: Agilent ICP-MS Systems
Issue
The Helium cell gas line on the ICP-MS may be contaminated with air and moisture in case of a tank replacement, or if the instrument was not used for an extended amount of time. Purging the...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
The Calibration Curve window tools help with setting an appropriate calibration curve for each compound in the calibration table.
The Calibration Curve window...
This Information Applies To: Agilent MassHunter Quantitative Analysis "Quant-My-Way" user interface (version B.09.00 or later)
Issue
To process the data files in the batch and obtain quantitative results, you must either create a new quantitative...
This Information Applies To: Agilent MassHunter Qualitative and Quantitative Analysis
Issue
Calculation of signal-to-noise in MassHunter is done using the same routine for both Qualitative and Quantitative Analysis. However, there are differences...
This Information Applies To: Agilent GC/MS MassHunter Data Acquisition Software
Issue
Multiple samples can be run without user intervention using an Automated Liquid Sampler (ALS) in combination with a Sequence.
Users can perform simple edits...