Hi, I think it would be a good idea to upload your startup tune report in order to help you better.
Also I think you could take advantage of reading this post: https://community.agilent.com/technical/atomic-spec/f/forum/470/icp-ms-manual-tuning
Hello,
So, file based workstations store the full path to the methods in the sequences. If there is any change between the systems in the project path this is the expected behavior if you copy a sequence. If you open the sequence, browse out and find…
Hello guys,
I recently discovered, that it is possible to change your font properties in the injection list via shortcut (ctrl + b for "bold" and so on..).
Therefore I wanted to ask you, if there is some code for changing font types for CCF outputs…
Hi Mai,
Thank you for reaching out to Agilent technical support.
Please check:
if the data file you are trying to open was generated using TapeStation security module as that can be one reason for the file not to open and error out.
If anyone…
Thank you for confirming what I had found. I figured that there wasn't a way around the time reference/ISTD link. Mostly, I am surprised that MassHunter is limited in a way that Chemstations/OpenLab are not.
Hello jeremy_lai ,
Available graphics options for reports can be found on the Graphics settings tab in the Report Method editor. From what I can find, the Qualifier graphic does not have any specific display options available. The only ones that apply…
Hello bertinettis ,
I apologize for the delayed response.
There is an option in quant to enable pre-set peak annotations in the Add-Ins from the Tools menu/ribbon.
These will then appear in the Compound Information window. Once a peak has been…
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
ICP-MS Instrument Control or Data Analysis Software will not open, or crashes shortly after opening.
Background
MassHunter uses configuration files to store...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.4 and above (Rev C. and Rev D.)
Issue
The Glitch Resetter resets configuration setting files for MassHunter and can be used when the MassHunter software is exhibiting strange behavior...
This Information Applies To: Agilent ICP-MS MassHunter Software 5.x (Rev D)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x (Rev C)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software revisions 4.x and 5.x
Issue
How to clear or archive the acquisition queue? How to resolve queue task file errors?
Background
The Acquisition Queue ( Figure 1 ) lists all tasks...
This Information Applies To: Agilent Fluorescence Detectors G1321A, G1321B, G7121A, G7121B
Issue
This article describes how to diagnose a leak in your fluorescence detector (FLD) module.
Steps to Follow
Confirm the leak error originated in...
This Information Applies To: Agilent ICP-MS MassHunter 5.1 Software, SPS 4 Autosampler
Issue
The SPS-4 autosampler (ALS) may need to be reconfigured after the Glitch Resetter tool is used to reset the software or after a change from a different...
This Information Applies To: Agilent G4208A Instant Pilot
Issue
This article describes how to switch the illumination of the autosampler on or off (if available) using the G4208A Instant Pilot.
Items Required
G4208A Instant Pilot for Agilent...
This Information Applies To: Agilent 7683B Automatic Liquid Sampler
Issue:
O nly use this alignment procedure if the injector hardware configuration has changed or if the Align Mode light comes on.
Agilent does not recommend performing this procedure...
This Information Applies To: Agilent MassHunter data acquisition software and MassHunter Quantitative Data Analysis Software
Issue
This article explains the difference between quantifier and qualifier ions and provides some general guidance on quantifier...