As the filament gets older and the source dirtier areas will go down. Just bump up the EM volts a little by say 24 and see what you get. Keep bumping it up until you get areas you want. It should not change the tune much. You can always set it back to…
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We've been having issues with our LC-MS/MS 1260/6490 and 1290/6470 systems giving "LC Offline" errors when the instrument is all ready to go and we start a worklist. It clearly is connected, because it's showing the LC status the entire time. We're using…
From a GCMS perspective, 1.9 ml/min into the ion source is not optimal. The MS prefers down around 1.2 ml/min. Sensitivity is better and spectral tilt is more typical.
Septum head or septumless head? What is your gas supply pressure? When was the last…
Hello,
Question 1: Are you opening a snapshot or using review completed injections to open the in-progress injections? Is it possible you were on a replicate injection when trying to change the type.
Question 2: Andy is correct you must have the…
Helllo mighty Marty,
we have only one Infinity II device, so it can be useful. It works same as your example. But if we are going to compare this system with GC catalog it seems to be very painful to write all the info again and again when you are going…
Hello payninater ,
To utilize the inherited calibration curve you will need to copy the cal levels to the other targets. If you are doing this make certain your unknown targets have the same ISTD assigned. Quant does not verify this and simply applies…
Hello payninater ,
It is not possible to enter responses manually in the Method Editor.
As far as I know there should be no issue with setting your sample type and level in the batch table, creating a new method from acquired data, creating levels…
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
The torch, bonnet, and platinum shield plate must be installed after performing maintenance, or replacing with new components.
Items Required
Standard...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
The torch, bonnet, and shield plate must be removed and inspected during routine maintenance, and when troubleshooting plasma ignition problems. Faults with...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
This procedure tests for an air leak in the sample introduction system, or fault with spray chamber draining, by sealing the end of the torch with a piece...
This Information Applies To: 7700, 7800, 7850, 7900 Agilent ICP-MS instruments
Issue
Error messages related to gas flows can cause the plasma to shut off or disable plasma ignition.
The troubleshooting procedure in this article is applicable for...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to water flow or water valve issues can cause the plasma to shut off or disable plasma ignition. While a warning message will still...
This Information Applies To: Agilent Fluorescence Detectors (FLD)
Issue
Sometimes it’s necessary to change FLD EX and EM wavelengths during a run since not all components will excite or emit at the same wavelengths. However, when the wavelength...
This Information Applies To: Agilent Analytical Scale LC Systems
Issue
To troubleshoot high backpressure within an HPLC system, it’s necessary to understand the expected pressure throughout an operating system. The total pressure for an LC is measured...
This Information Applies To: Agilent LC Samplers except dual needle multisamplers
Issue
High pressure in the LC sampler is sometimes due to a clog in the needle seat assembly, the needle, or the sample loop. The needle can pick up sample particulates...
This Information Applies To: All OpenLab CDS ChemStation Edition software-Standalone Workstation
Issue
After launching OpenLab ChemStation Online, the following error is shown: “ChemStation ChemMain has stopped working” . OpenLab ChemStation Online...
This Information Applies To: Agilent AriaMx, Software version 1.8 and later
Issue
The Aria Warm up Feature was introduced with Aria SW/FW 1.8 to reduce baseline drift. The warm-up feature is used to speed up the heating process that would normally...