I am not able to connect to the instrument using Lab Advisor because the instrument is connected to OpenLab. We should be able to disconnect using "Close Connection" from the OpenLab Control Panel, but it gives the following error when I try:
Agilent…
When I want to save or export a worksheet, does the software give me the option where to save it? When you save a worksheet, it always saves to the database. It will appear on the home page within Mercury. When you “export” either the data as .csv (via…
Thank you for all your suggestions, this is what I have done so far, With computer disconnected from our Network (to eliminate firewall issues, as per recommended by or IS/IT department): Both instruments connected through hub - failed Only 6850 connected…
I have GC-7890B -TCD -FID . I want to maintain the flow of gas sample to be same as calibration gas flow . Are there any option in GC to give same flow of sample and calibration gas or shall i use flow meter at the outlet of GC .
Hi, Thanks a lot for your great help. However, how to use "Import worklist" function to import entries into the user defined " Amt. and Tot. Amt. " column? Other info are import succesfully except the two ones. I tired " Amt.","Tot. Amt. " in the importing…
Thank you for your help, Paul. I'm not sure what happened on October 27. Many people use this system.
This morning, the system passed the Tune Evaluation, but the HiVac is still off. I looked at the Manual Tune task box, but do not see where I have…
The 6850 & 6890 LAN adapters are very often configured to respond to a "BOOTP" server program running on the network they are wired to.
So upon powerdown the GC loses its previously assigned IP address, and later upon powerup the GC sends a request…
We have three Sulfur SCDs, two of which have inordinately high signal outputs:
1) Agilent 355; Model #G6644A; SN #CN11411006; PMT #DC7303; with FID on HP 5890 Series B
2) Sievers 355; Model SCD355; SN #0500-918; PMT #WB5942; with FID on HP 5890 Series…
Dear Royboyle, Thank you for you email, i am still having issue with peak purity at 50% sensitivity the peak purity of standard is failing and when i change the sensitivity to 40% then it passes, i am bit confused now what is the standard guideline regarding…
Hello, everyone! I see a similar thread with masshunter , but not chemstation. Do I need a macro to do the job with retention indices? Are such macros available for download? I'd like to identify some VOC by indices in an n-alkanes scale in a hardware…
This Information Applies To: Agilent OpenLab CDS versions 2.4 or higher.
Issue
How to preview result files using various Report Templates in OpenLab CDS versions 2.4 or higher.
Requirements
The user has the result set loaded in OpenLab CDS...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data ON.
Issue
An 'Authentication failed' error message appeared after entering user name and password when attempting to download a...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data On.
Issue
With Spectroscopy Database Administrator (SDA) and Protect Local Data turned on, batches are not accessible through file...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Scratches on AriaMx optical modules can lead to a reduction in their performance.
Background
Scratches on an AriaMx optical module are shown in Figure 1 .
Figure 1 ....
This Information Applies To: Agilent MassHunter Qualitative Analysis Software
Issue
Error message prompted “Access to the path C:\Users\AgilentMad\AppData\Local\Temp\FILESPEC.TXT is denied" during search using NIST MS Program in MassHunter Qualitative...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
When sending a run configuration from the AriaMx PC software, no run configuration is transmitted. The expected blue confirmation icon does not appear at the bottom of the touch...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
Can the AriaMx software be used on Windows 11?
Resolution
The AriaMx a nalysis software 2.0 has not been validated for Windows 11, so Agilent...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to control more than one AriaMx with one PC.
Resolution
If you connect the PC and instruments using an ethernet cable, you will not be able to establish multiple connections...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
In the Export Data menu, after exporting data in a LIMS format, the output file's name is incomplete.
Background
An example of everything after...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
The AriaMx Data saving behavior when priming experiments from the PC is dependent upon whether the user is logged in or a Guest and whether the user...