I met same error while installing CDS 2.7 on Win 10 pro
[3F4C:3F40][2024-03-25T11:42:54]i000: >Bootstrapper - Execute progress: 87%
[0E04:1E5C][2024-03-25T11:43:14]e000: Error 0x80071501: Process returned error: 0x1501 [0E04:1E5C][2024-03-25T11:43…
I have an Agilent 7890A with a split/splitless injector and FID. The FID has been experiencing a falling baseline signal that triggers the instrument to relight the flame unless I lower the lit offset value. As it gets worse, I have to set the lit offset…
HP 5890 II not responding. After power-up, initiates "Passed Self Test" routine but stalls at that point. The oven works, and FID is ignited but the light by "Not Ready" is lit up. ChemStation program states: "GC Not Found. Check that GC is Correctly…
Hi, I am wondering if the FID detector requires nitrogen make up flow while in standby mode or is it sufficient to have the FID idle at a temperature above 100 to protect it in downtime.
Thanks.
Hi all, we have Error "1467: Option gas flow rate is out of acceptable range" when trying to ignite the plasma. But the thing is, we don't use option gas (we are running in laser ablation mode) and have nothing connected. We think it might be related…
I use a 8890 series GC with MSD, FID, TCD. Splitter from column to MSD & TCD or FID Multimode Inlet. 30m DB-5 Column. MMI 325C, FID 325C. 10 C/min ramp until 325 and hold for 15 min. 45 min run time It's 98% used for QC using TCD & MS. However there is…
Hello
I wish if i can find solution the this problem
I don't have access to ignite plasma because after i turn on chiller ( Temperature the peltier it ouside range -40 ± 2 )
some times take -52 C or more .... ( i notice there are not value exact…
Hi, Have this issue with an Agilent 6850 GC: The system performs normally during the pre-run: the oven temperature, front inlet total flow/inlet pressure and signal 1 valve values are all normal/stable. When we switch to the test method and start sample…
Additionally, the detector will not light regardless of whether the column is installed or not. I can hear an ignition happening but the detector fails to stay lit every time.
This Information Applies To: Agilent 4200, 4150 and 2200 TapeStation.
Issue
Is it possible to analyze single stranded DNA (ssDNA) on the TapeStation? Which kit is the most suitable for analysis of ssDNA?
Resolution
Agilent does not offer any...
This Information Applies To: Agilent 4200 and 4150 TapeStation systems
Issue
How to Run the software installation verification on 4200 and 4150 TapeStation systems.
Background
The 4150 TapeStation model G2992A and 4200 TapeStation model G2991B...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, and Femto Pulse
Issue
Perform a capillary alignment when a new array is installed in your Agilent Parallel Capillary Electrophoresis instrument. An alignment may also be performed...
This Information Applies To: Agilent 4200 and 4150 TapeStation
Issue
Are the Agilent DNA and RNA ScreenTape assays denaturing?
Resolution
The DNA ScreenTape assays in the TapeStation portfolio are not denaturing. Only the RNA and High Sensitivity...
This Information Applies To: Agilent LC pumps with manual purge valve.
Issue
A good practice before using a system is to purge the system to remove air. This is done by observing the clear tubing from the solvent bottle as well as the waste line...
This Information Applies To: ICP-MS MassHunter 4.x and 5.x
Issue
Unable to open a batch in offline data analysis, or the batch is empty.
If the ICP-MS MassHunter software closes unexpectedly, there is a power outage, or the ICP-MS and computer...
This Information Applies To: Agilent OpenLab CDS versions 2.4 or higher.
Issue
How to preview result files using various Report Templates in OpenLab CDS versions 2.4 or higher.
Requirements
The user has the result set loaded in OpenLab CDS...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data ON.
Issue
An 'Authentication failed' error message appeared after entering user name and password when attempting to download a...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data On.
Issue
With Spectroscopy Database Administrator (SDA) and Protect Local Data turned on, batches are not accessible through file...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Scratches on AriaMx optical modules can lead to a reduction in their performance.
Background
Scratches on an AriaMx optical module are shown in Figure 1 .
Figure 1 ....