Hi Using Openlab 2.4 with our 6890N GC. My question is how to be able to capture a Blank Run (no injection, only FIDsignal during oven ramping) ? In the training I understood that a "Double Blank" is what I needed. But when I make a sequence, with first…
Has anyone had any issues installing Openlab CDS 2.2 on Windows 10 1903 Enterprise with .net 4.8? I can't seem to get the Shared Service module to install, it keeps failing with the error "Upgrading from V1 to V1.1 step has failed"
Other info are import succesfully except the two ones. I tired " Amt.","Tot. Amt. " in the importing csv file. Failed. "User1","User2" failed too. " Sample Amount","Total Sample Amount" also failed. Could you please kindly help me again? It is very important…
We recently reactivated an old G1946D with ESI-source which had low signal intensity before shutdown. After Cleaning everything, the signal intensities while autotuning with ESI-mix where better, but while trying to tune vcap it fails at 1700-2000V with…
INSTRUMENT CONTROL PARAMETERS: GCMS-04 -----------------------------------------
C:\MSDCHEM\1\METHODS\60m_VOLITILES_230511_1.M Tue May 30 13:44:52 2023
Control Information ------- -----------
Sample Inlet : GC Injection Source : GC ALS Mass Spectrometer…
Hi all Wondering if a method can cause the IP adressess to get meesed up. I tried running a new method on an agilent 5975C MS with 7890A GC integrated with Gerstel headspace and FID.. the method did run but no data was collected. and worse, I believe…
Hello,
Recently, I've come across an issue where I performed a Lamp Intensity test using the Instant Pilot and it failed the 221-350nm wavelength. Since this is a relatively new lamp, I decided to look into values and that's where I saw Lab Advisor…
Hello,
We are currently running an Agilent 6460 QQQ LC/MS.
After a seemingly successful run we went to go analyze the data and found that all of our peaks had shifted considerably. We concluded that this might be due to the replacement of our inline…
Hi, what type of analysis are you running? For example is this pesticide analysis, residual solvents, etc? I'm also curious what type of sample matrix you are using.
A drop in transmission of 219/69 and 502/69 is typically related to the source. It…
Situation: User installed Openlab C.01.05 to run an LCMS system. Was able to configure the sytem, but when they launched they would see the following error in the initializing instrument phase: MSD Error 'Installl module, 'C:\Chem32\CORE\HPMSACQ0.DLL…
This Information Applies To: Agilent OpenLab ChemStation
Issue
When launching OpenLab ChemStation Online or Offline session, the following error messages “ ChemStation ChemMain has stopped working ” or " There is a problem with Adobe Acrobat/Reader...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Agilent Femto Pulse, Agilent ZAG DNA Analyzer
Issue: The instrument encounters a run error, Run Aborted, Position fault: Did not reach target Z position ( Figure 1 ) . This error...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG, Oligo Pro II
Issue:
This article explains the steps to take after installing a brand new array in the Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG, and...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer systems, RNA kit (15 nt) (p/n DNF-471-0500/1000), HS RNA kit (15 nt) (p/n DNF-472-0500/1000), Small RNA kit (p/n DNF-470-0275)
Issue
Which kit should be used to analyze single...
This Information Applies To: Agilent 6820, 6890, 7820A GC systems with a Split/Splitless (SSL) inlet
Issue
Non-volatile sample matrix components will accumulate in the inlet liner and impact on analytical performance. The inlet liner should be changed...
This Information Applies To: Agilent headspace samplers (HS)
Issue
GC cycle time needs to be calculated correctly. Too short a GC cycle time will reduce sample quality and possibly stop the analysis prematurely. Too long GC cycle time can cause...
This Information Applies To: Agilent 7820A GC
Issue
7820A GC is designed with simplified keypad that comes with five buttons. They are Stop, Prep Run , Start, Up and Down arrow buttons. Changing the IP address requires a different method compared...
This Information Applies To: Agilent Single Needle Autosamplers
Background
Sometimes the user may observe liquid flowing from Port four on the autosampler injection valve. During an injection sequence, it is normal to have liquid from port four...
This Information Applies To: Agilent 4200, 4150, 2200 TapeStation systems
Issue
Can I run an assay using the ladder or sample buffer from a different assay if I have run out of the appropriate assay ladder or sample buffer? Is it possible to run...
This Information Applies To: Agilent ICP-MS 7700, 7800, 7850, 7900, 8800, and 8900 systems
Issue
Peristaltic pump tubing that has lost its elasticity will not deliver the sample to the nebulizer correctly. When the pump tubing appears limp or flattened...