Best wishes for success! Applications training is dependent upon the services available in your country. I suggest you contact your local Agilent sales person or dealer for more information specific to your country.
Potchefstroom, South Africa. It was a new system but had major issues (electronics) from day 1. Hopefully some one will be able to send me the guidelines of how to change the coil springs
Steps to possibly resolve the “No HPCHEM directory found” error try these three options:
1. Check the ChemStation Version Compatibility: Ensure that the UV-Vis Configuration Editor version you’re trying to install is compatible with your ChemStation…
In spectroscopy, the quality of spectral data depends greatly on the incident beam that passes through the sample being analyzed. For samples analyzed at large angles of incidence (AOI), such as bandpass and edge filters (e.g., beam splitters), maintaining…
In my case, the problem was due to an account that could not log in to the company-specific drive where all measurement results are saved. If you have the same problem, try another account and it should work.
I will list a few common errors with this. If it isn't one of the common errors, you may need to get tech support involved to fix it because the software may not be working properly.
Is solvent flowing properly? When you tell one line to be used at…
This Information Applies To: Agilent 6820, 6890, 7820A GC systems with a Split/Splitless (SSL) inlet
Issue
Non-volatile sample matrix components will accumulate in the inlet liner and impact on analytical performance. The inlet liner should be changed...
This Information Applies To: Agilent headspace samplers (HS)
Issue
GC cycle time needs to be calculated correctly. Too short a GC cycle time will reduce sample quality and possibly stop the analysis prematurely. Too long GC cycle time can cause...
This Information Applies To: Agilent 7820A GC
Issue
7820A GC is designed with simplified keypad that comes with five buttons. They are Stop, Prep Run , Start, Up and Down arrow buttons. Changing the IP address requires a different method compared...
This Information Applies To: Agilent Single Needle Autosamplers
Background
Sometimes the user may observe liquid flowing from Port four on the autosampler injection valve. During an injection sequence, it is normal to have liquid from port four...
This Information Applies To: Agilent 4200, 4150, 2200 TapeStation systems
Issue
Can I run an assay using the ladder or sample buffer from a different assay if I have run out of the appropriate assay ladder or sample buffer? Is it possible to run...
This Information Applies To: Agilent ICP-MS 7700, 7800, 7850, 7900, 8800, and 8900 systems
Issue
Peristaltic pump tubing that has lost its elasticity will not deliver the sample to the nebulizer correctly. When the pump tubing appears limp or flattened...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx touch screen displays error code 90 after the Instrument Health Check (IHC), which happens when the AriaMx is switched on, or after running the onboard diagnostic tests...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx optical modules
Issue
AriaMx users can change which AriaMx optical modules are installed to upgrade the instrument capabilities or to troubleshoot.
Items Required
Any...
This Information Applies To: AriaMx real-time PCR system
Issue
Error 43 is displayed on the AriaMx touch screen. Error 43 is a voltage error and it normally indicates that the cartridge LED voltage or motor voltage being detected is abnormal. Sometimes...
This Information Applies To: Agilent 2100 Bioanalyzer system
Issue
Can I run qPCR samples containing Sybr® Green I on the Bioanalyzer?
Background
Sybr® Green I is an Intercalating Dye commonly used to detect amplification products in real...