When running a calibration on the GCMS the internal standard increases the entire time for all of our standards. It goes from around 1.9 million for the bottom of the calibration to 3.2 million. Recent things that we have done that should help eliminate…
Hello, we were not able to tune the instrument at all. There was so much noise at low mass that it fails the initial quad coarse mass calibration. We think it is PEG contamination, possibly also PPG, but a number of masses correspond with sodiated PEG…
The tune evaluation criteria are benchmarks that GCMS instruments typically pass.
"Designed for" and "works with" are two different things. The tune evaluation was created before the Extractor Source and High Efficiency Source. These ion sources get…
Morning, You are correct. I am running OpenLab CDS ChemStation. Rev code = C.01.04 [35]. Intelligent Reporting product version A.01.04.122. The system suitability issue is that I'm only getting the TCD satistical results. The FID result are not printing…
Hello Lars, Thanks for your reply. Unfortunately, there is no flow meter meter installed. So you are saying that, in your case without stopping gas flow before GC injection, you are only getting 1-2% deviation in FID response? If possible could you explain…
Hey Ryan, try the following. Normally, the valve command failed is coming as a result of the position not found. Overtightened screws are a typical result if you have done maintenance before (happened to me the first time...). Tighten the screws each…
I have a G4226A autosampler with a recurring error message. Movement of needle into seat failed [EE 4714, 3204]
This error started after the autosampler had been repaired by a field engineer. The main board had to be replaced; the computer was unable…
Hi,
Our QTOF system failed to do a polarity switch from positive to negative. But it works fine at the positive mode. Just wondering if anybody knows the problem. Here is the instrument log record:
Time EventType EventSource Category Description User…
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
It is possible to set up the 2100 Expert software so that the files are automatically exported each time a chip run is complete.
Steps to Follow
To turn...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue:
How to identify and troubleshoot late migration of the ladder, marker, and sample peaks in data generated on the Agilent 2100 Bioanalyzer system.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
If communication between the 2100 Bioanalyzer and the PC cannot be established, or if an intermittent communication loss occurs, follow the instructions in...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
Instructions on how to import from or export data into LIMS software.
Steps to Follow
Data import
When importing sample names and sample comments from...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software version B.02.08 or later
Issue
When printing a report to PDF or HTML with the 2100 Expert software, the error "Failed to Generate Report" appears.
Background
This error...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue
Resetting upper or lower markers from their automatically assigned settings in the Agilent 2100 Expert software.
Background
The Agilent 2100 Expert software...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert Software
Issue
Samples with a broad signal such as NGS smears should be analyzed by setting up a region. Analyzing a region is also termed smear analysis.
Steps to Follow...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software, RIN NA, Error 4501, RNA 6000 Nano kit (p/n 5067–1511 ), RNA 6000 Pico kit (p/n 5067–1513 )
Issue:
The RIN is not displayed in the software or shows as NA. If the RIN is NA, the...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software, RNA 6000 Nano kit (p/n 5067-1511), RNA 6000 Pico kit (p/n 5067-1513)
Issue:
Which assay should be selected in the Agilent 2100 Expert software when running yeast total RNA samples...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software, RNA assay, DNA assay, Protein assay
Issue:
The X-axis description toggle icon in the Agilent 2100 Expert software toolbar ( Figure 1 ) does not change the X-axis from time...