Hello AGILENT family,
i have a few questions on the analysis of Pb in blood samples.
am failing to get the right concentrations of the QC sample 8ppb instead it’s reading 0.08 ppb and at the same time it’s also showing overange (0.08o) even when my…
When performing the Eukariote Total RNA test on the same chip we had some samples with very degraded RNA and one sample with what seems like good quality RNA but the software failed to give a RIN value for that sample. Is there a way to still measure…
This document contains a list of FAQ and troubleshooting links for Agilent Cell Analysis products. See also Collection of Cell Analysis Resources .
FAQs
Seahorse:
Agilent Seahorse XF Imaging and Normalization FAQs
Agilent Seahorse XF Real…
Hi,
I get this Front Inlet: Septum purge Pre shutdown warning with Error code: 20401202 with cause showing EPC module is going into a shutdown. This warning showed up immediately after the maintenance was performed to change the septum and SSL liner…
We have a GC-MS instrument and it works well. Recently we installed a new column which connected to FID detector. Now we want to run a method with GC-FID/MS. However, we observed the peaks only in MS spectrum without FID spectrum. We need help with the…
Hi JF_Fortin ,
As andyg mentions, starting with Qual B.08.00 SP1 and Version 10.0 the handling of data files with only 2D detector data has been improved to automatically open non-MS chromatograms.
In previous versions the message you are seeing is…
Thanks for the answer but I still fail to understand.
If helium pressure at the inlet of the TD is constant and only controlled manually, why can't it be controlled by the AUX EPC?
Can't I just connect one of the outlet of the AUX EPC through a t…
We fail to properly communicate with the turbo V70 controller, model 969-9507, using RS232.
The communication is ok for all commands that do not answer with more than two bytes, like start and stop.
However, commands supposed to answer with more than…
Hello vtpolywood ,
What type of GC do you have, if I may? If it's an 8890 for example there are some Diagnostic tests built-in that you can run on the Cool On Column inlet. Have you recently changed gas tanks (whether carrier, FID fuel, air or makeup…
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software version B.02.08 or later
Issue
When printing a report to PDF or HTML with the 2100 Expert software, the error "Failed to Generate Report" appears.
Background
This error...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue
Resetting upper or lower markers from their automatically assigned settings in the Agilent 2100 Expert software.
Background
The Agilent 2100 Expert software...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert Software
Issue
Samples with a broad signal such as NGS smears should be analyzed by setting up a region. Analyzing a region is also termed smear analysis.
Steps to Follow...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software without Security Pack addon
Issue
The 2100 Expert software gives a counter mismatch error in the log book which may lead to data loss (blank lanes). Specifically...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The DV 200 score is a quality score for evaluating quality of RNA derived from formalin-fixed paraffin-embedded (FFPE) samples established by Illumina Inc. in 2016. It represents...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software, RIN NA, Error 4501, RNA 6000 Nano kit (p/n 5067–1511 ), RNA 6000 Pico kit (p/n 5067–1513 )
Issue:
The RIN is not displayed in the software or shows as NA. If the RIN is NA, the...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software, RNA 6000 Nano kit (p/n 5067-1511), RNA 6000 Pico kit (p/n 5067-1513)
Issue:
Which assay should be selected in the Agilent 2100 Expert software when running yeast total RNA samples...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software, RNA assay, DNA assay, Protein assay
Issue:
The X-axis description toggle icon in the Agilent 2100 Expert software toolbar ( Figure 1 ) does not change the X-axis from time...
This Information Applies To: 2100 Bioanalyzer systems, 2100 Expert software
Issue: W hen trying to launch the Agilent 2100 Expert software, the process aborts and the user sees run-time error message :
Run-time error '50003 ' often indicates...
This Information Applies To: 2100 Expert software
Issue:
Sometimes the text and images can appear to be the wrong size and in the wrong place in PDF reports generated in Agilent 2100 Expert software (see Figure 1 ).
Figure 1 . Example of wrong...