We are trying to validate a new method, and our area counts are low and inconsistent. Our Hydrogen is from a generator and goes through an indicating filter. I replaced said filter recently, and am seeing it respond to moisture fairly quickly. How often…
Please check your data files and make sure the solvent peak is completely excluded . I have found that some data files I cannot detect ANY analytes of interest in Optimizer, even though I can identify them in standalone Unknowns Analysis. Without fail…
Also, please make sure that a default printer is configured in Windows. If no default printer is configured, the following problems may occur: - Printing of a report preview will fail. - the 'Copy To Clipboard' menu will have an error - the 'Custom Report…
I have a 5977B MSD that is experiencing a vacuum failure after a scheduled shutdown for renovation work in our facility. Work was completed and now we are restarting the system. At first we though it was the roughing pump, but we have bypassed the remote…
Hi Everyone, I'm operating our Cary 3500 and I am helping with an assay being put together based on competitive binding. Because of the competitive binding, the primary and reliable peak *decreases* in size rather than increasing as the concentration…
The only change we made was to install a DB-VRX column. It goes to the Agilent splitter mounted inside of the oven, then goes to the FID and MS. When I inject a sample, the FID and MS chromatogram peaks follow each other perfectly. After the injection…
Im running on an old GCMS with headspace sampler. Its been failing during runs recently. The logbook shows that the oven is not ready at run time for each sample. After about 10 samples it just stops collecting data. The headspace continues to cook all…
Does anymore have./know of a macro for Agilent Enhanced Data Analysis Software (MSD Chemstation G1701FA F.01.03.2357) that enables the integration of a file (FID and TIC using the ChemStation integrator) to be saved so when you re-open the data file you…
jhagel is correct, do not change PE (Yellow) to PTFE (black) seals in round headed pumps (1290 Infinity and Infinity II as well as G7014C). Both seal types have benefits and downsides: While the black seals are generally better when using them with reverse…
This Information Applies To: Agilent 4200 TapeStation 4150 TapeStation, TapeStation controller software
Issue
The system verification can be run to check the TapeStation performance, for example, when you suspect an instrument hardware fault.
...
This Information Applies To: Agilent 4200 and 4150 TapeStation software.
Issue
How to uninstall and reinstall the 4200 and 4150 TapeStation software.
Background
An uninstallation and reinstallation of the TapeStation software should be performed...
This Information Applies To: 2200 TapeStation instruments, 2200 TapeStation controller software
Issue:
The Agilent 2200 TapeStation controller software won't launch but displays the correct serial number in the top-right corner of the loading screen...
This Information Applies To: 4200, 4150 and 2200 TapeStation, TapeStation analysis software A02.02 or higher.
Issue:
When using the Agilent 4200, 4150 and 2200 TapeStation systems, the DV 200 of FFPE RNA samples can be calculated within the TapeStation...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, ProSize Data Analysis Software
Issue
How to export a ladder as a size calibration file and import it into a different run in ProSize.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
It is possible to set up the 2100 Expert software so that the files are automatically exported each time a chip run is complete.
Steps to Follow
To turn...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue:
How to identify and troubleshoot late migration of the ladder, marker, and sample peaks in data generated on the Agilent 2100 Bioanalyzer system.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
If communication between the 2100 Bioanalyzer and the PC cannot be established, or if an intermittent communication loss occurs, follow the instructions in...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
Instructions on how to import from or export data into LIMS software.
Steps to Follow
Data import
When importing sample names and sample comments from...