Hello AGILENT family,
i have a few questions on the analysis of Pb in blood samples.
am failing to get the right concentrations of the QC sample 8ppb instead it’s reading 0.08 ppb and at the same time it’s also showing overange (0.08o) even when my…
When performing the Eukariote Total RNA test on the same chip we had some samples with very degraded RNA and one sample with what seems like good quality RNA but the software failed to give a RIN value for that sample. Is there a way to still measure…
This document contains a list of FAQ and troubleshooting links for Agilent Cell Analysis products. See also Collection of Cell Analysis Resources .
FAQs
Seahorse:
Agilent Seahorse XF Imaging and Normalization FAQs
Agilent Seahorse XF Real…
Hi,
I get this Front Inlet: Septum purge Pre shutdown warning with Error code: 20401202 with cause showing EPC module is going into a shutdown. This warning showed up immediately after the maintenance was performed to change the septum and SSL liner…
We have a GC-MS instrument and it works well. Recently we installed a new column which connected to FID detector. Now we want to run a method with GC-FID/MS. However, we observed the peaks only in MS spectrum without FID spectrum. We need help with the…
Hi JF_Fortin ,
As andyg mentions, starting with Qual B.08.00 SP1 and Version 10.0 the handling of data files with only 2D detector data has been improved to automatically open non-MS chromatograms.
In previous versions the message you are seeing is…
Thanks for the answer but I still fail to understand.
If helium pressure at the inlet of the TD is constant and only controlled manually, why can't it be controlled by the AUX EPC?
Can't I just connect one of the outlet of the AUX EPC through a t…
We fail to properly communicate with the turbo V70 controller, model 969-9507, using RS232.
The communication is ok for all commands that do not answer with more than two bytes, like start and stop.
However, commands supposed to answer with more than…
Hello vtpolywood ,
What type of GC do you have, if I may? If it's an 8890 for example there are some Diagnostic tests built-in that you can run on the Cool On Column inlet. Have you recently changed gas tanks (whether carrier, FID fuel, air or makeup…
This Information Applies To: Agilent 4200 TapeStation 4150 TapeStation, TapeStation controller software
Issue
The system verification can be run to check the TapeStation performance, for example, when you suspect an instrument hardware fault.
...
This Information Applies To: Agilent 4200 and 4150 TapeStation software.
Issue
How to uninstall and reinstall the 4200 and 4150 TapeStation software.
Background
An uninstallation and reinstallation of the TapeStation software should be performed...
This Information Applies To: 2200 TapeStation instruments, 2200 TapeStation controller software
Issue:
The Agilent 2200 TapeStation controller software won't launch but displays the correct serial number in the top-right corner of the loading screen...
This Information Applies To: 4200, 4150 and 2200 TapeStation, TapeStation analysis software A02.02 or higher.
Issue:
When using the Agilent 4200, 4150 and 2200 TapeStation systems, the DV 200 of FFPE RNA samples can be calculated within the TapeStation...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, ProSize Data Analysis Software
Issue
How to export a ladder as a size calibration file and import it into a different run in ProSize.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
It is possible to set up the 2100 Expert software so that the files are automatically exported each time a chip run is complete.
Steps to Follow
To turn...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue:
How to identify and troubleshoot late migration of the ladder, marker, and sample peaks in data generated on the Agilent 2100 Bioanalyzer system.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
If communication between the 2100 Bioanalyzer and the PC cannot be established, or if an intermittent communication loss occurs, follow the instructions in...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
Instructions on how to import from or export data into LIMS software.
Steps to Follow
Data import
When importing sample names and sample comments from...