Hi, I have an old 6890 with a jet direct card. We lost power to the instrument and since then it has not been able to connect to the PC. I tried updating the bootp software with the correct mac address and power cycled instrument with the same issue.…
Support and educational resources for the Microplate Centrifuge and Automated Centrifuge Loader .
Automation Solutions Knowledge Base
Microplate-Handling Device Guides
PDF user guides
Support Documents
G5582A Centrifuge Installation Checklist…
-Have you tried a diferent column ? An old column could have retention time issues and peak distortion.. -Have you had any pressure fluctuations during your run ? Try running a Pump leak rate test, to see if the problem is not in the pump-head. -Do a…
On a G1329B autosampler I lose the plastic housing to have access to a valve. Then I forgot to reassemble it and when turn the unit on, the needle went to the top.
Now, I cannot put the plastic housing back, and interferes with the arm.
I…
Hi BJohnson would you post your question in the Chromatography Software Forum for better visibility? It would be good to provide the system information (hardware details, software, i.e. OpenLab CDS and software version).
Cheers,
Kristen
Has anyone received this prompt before? I am currently trying to get a data reviewer set up for Data Analysis. Every time we try to load the method for the specific method run it prompts this message and will not load the method needed.
Error Loading…
This Information Applies To: Agilent 4200 TapeStation 4150 TapeStation, TapeStation controller software
Issue
The system verification can be run to check the TapeStation performance, for example, when you suspect an instrument hardware fault.
...
This Information Applies To: Agilent 4200 and 4150 TapeStation software.
Issue
How to uninstall and reinstall the 4200 and 4150 TapeStation software.
Background
An uninstallation and reinstallation of the TapeStation software should be performed...
This Information Applies To: 2200 TapeStation instruments, 2200 TapeStation controller software
Issue:
The Agilent 2200 TapeStation controller software won't launch but displays the correct serial number in the top-right corner of the loading screen...
This Information Applies To: 4200, 4150 and 2200 TapeStation, TapeStation analysis software A02.02 or higher.
Issue:
When using the Agilent 4200, 4150 and 2200 TapeStation systems, the DV 200 of FFPE RNA samples can be calculated within the TapeStation...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, ProSize Data Analysis Software
Issue
How to export a ladder as a size calibration file and import it into a different run in ProSize.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
It is possible to set up the 2100 Expert software so that the files are automatically exported each time a chip run is complete.
Steps to Follow
To turn...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue:
How to identify and troubleshoot late migration of the ladder, marker, and sample peaks in data generated on the Agilent 2100 Bioanalyzer system.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
If communication between the 2100 Bioanalyzer and the PC cannot be established, or if an intermittent communication loss occurs, follow the instructions in...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
Instructions on how to import from or export data into LIMS software.
Steps to Follow
Data import
When importing sample names and sample comments from...