Agilent GC Knowledge Portal
The Agilent GC Knowledge Portal provides you with easy access to current operation, maintenance, best practices and troubleshooting information. Articles on the portal are produced through collaboration with Agilent experts…
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Did…
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Agilent Intuvo 8850 Gas Chromatograph e-Introduction GC-xxxxx-xxxx (Available soon)
A free self-paced tutorial that introduces tasks required to operate the Agilent Intuvo 9000 GC. It is recommended that you complete this 1-hour training prior to the…
The Introduction Service if purchased includes the following:
Customer guidance to reconfigure the GC from checkout to intended use, including a single injection of a QC standard for the desired method. In the absence of a pre-existing method, the…
The Installation Service if purchased includes the following:
Connection of your existing gas supply to your new equipment. Gas supply may include tanks with regulators, generators placed in proximity to your new equipment, or access ports of existing…
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Site Preparation Checklist and Site Preparation Guide
Ensure that the appropriate installation hardware has been acquired.
Ensure that the location in which the GC system is being installed meets the requirements…
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Hello
I need to do an LC/MSMS method for quantification on a compound that doesn't ionize into [M+H]+ (barely observed) but only into [M-H2O+H]+
Is there a problem with doing MS/MS on a [M-H2O+H]+ parent ion ?
(PS: negative ionization is not an…
This Information Applies To: Agilent 4200 TapeStation 4150 TapeStation, TapeStation controller software
Issue
The system verification can be run to check the TapeStation performance, for example, when you suspect an instrument hardware fault.
...
This Information Applies To: Agilent 4200 and 4150 TapeStation software.
Issue
How to uninstall and reinstall the 4200 and 4150 TapeStation software.
Background
An uninstallation and reinstallation of the TapeStation software should be performed...
This Information Applies To: 2200 TapeStation instruments, 2200 TapeStation controller software
Issue:
The Agilent 2200 TapeStation controller software won't launch but displays the correct serial number in the top-right corner of the loading screen...
This Information Applies To: 4200, 4150 and 2200 TapeStation, TapeStation analysis software A02.02 or higher.
Issue:
When using the Agilent 4200, 4150 and 2200 TapeStation systems, the DV 200 of FFPE RNA samples can be calculated within the TapeStation...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, ProSize Data Analysis Software
Issue
How to export a ladder as a size calibration file and import it into a different run in ProSize.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
It is possible to set up the 2100 Expert software so that the files are automatically exported each time a chip run is complete.
Steps to Follow
To turn...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue:
How to identify and troubleshoot late migration of the ladder, marker, and sample peaks in data generated on the Agilent 2100 Bioanalyzer system.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
If communication between the 2100 Bioanalyzer and the PC cannot be established, or if an intermittent communication loss occurs, follow the instructions in...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
Instructions on how to import from or export data into LIMS software.
Steps to Follow
Data import
When importing sample names and sample comments from...