We have 6490A LCMS. Instrument works well but when I checked for autotune it failed. The data seems OK but now days I have to autotune every two weeks. Can anybody advise if I am over killing (by too many times autotuning) or it is a signal of instrument…
Hi mr.white, I already did several upgrades from OpenLAB EZChrom to OpenLAB 2.x. let me write some pros/cons: Pros - fully virtualized, support server 2019 and Windows 10 - easy upgrade (same integrator, raw data can be copied and opened, method imported…
Hi, We have Standalone instrumnet connect to a PC running on OpenLAB Chemstation C.03 version, the PC runs on XP. We are now seeing issues like once the sequences are completed Automatic upload failed, can someone help us on this
We have recently replaced the ESI needle on our Agilent 6100 LC-MS. All is well with the flow, but we are not able to tune our instrument. Last week, the tune looked fine, but since replacing the needle the peaks (118, 622, 922) are not found and we get…
Can Someone help me in converting below logical statements to IR. Statement IF Assay>99 And Assay<101 ,Then "Pass" Otherwise Display "Fail" Syntax I used =Iif(99<Assay<101,"Pass","Fail") But results I am getting as below Always Pass Thanks & Regards Rajesh…
Hi.
From a year till now, every time we measure, whether in LA-ICP-MS or in liquid mode, sensitivity is not good.
Furthermore, relationship between masses differ a lot through time (like, 3 or 4 hours).
Agilent Argentina does not provide useful…
We have backup generation, and we also recently put all of our instruments on a full-pass UPS system (Weissco Power - www.weisscopower.com) All power to each instrument goes through the UPS system. The nice thing about the system we have is that the power…
Hi Erik, This depends on the version of G2070AA or BA. The below may help. The Autostart Macro failed, error# 999 occurs on startup of the Chemstation if the Initial Screen Window Size is set to “Icon” in the Configuration editor. In the PCS section of…
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve.
Issue
Removing the Ion Transfer Capillary for maintenance on instruments with gate valve. The gate valve allows ion capillary removal and...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab CDS, Agilent OpenLab EZChrom
Issue
Due to the license error “ An error occurred connecting to the license server: The desired vendor daemon is down. Check the Imgrd log file...
This Information Applies To: HPLC Advisor app
Issue
Legacy HPLC method needs to be translated to a new column or LC system (HPLC to UHPLC or Analytical to Preparative LC).
Requirements
Install the most recent version of the HPLC Advisor...
This Information Applies To: Agilent 7890 A/B, 8860 and 8890 GC Systems with Split/Splitless (SSL), Multimode (MMI) or Programmable Temperature Vaporization (PTV) Inlets
Issue:
The Inlet Leak & Restriction Test is executed after every inlet maintenance...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7, ICP Expert version 7.X
Issue
The AVS can contribute to instrument performance issues such as sensitivity and precision. During troubleshooting, bypassing (or skipping...
This Information Applies To: Agilent GC Systems
Issue
Loss of peak resolution can be a combination of decrease in separation and increased peak width. Loss of resolution can impact on analytical reproducibility and accuracy.
Other chromatographic...
This Information Applies To: Agilent GC Systems
Issue
Contamination that creates ghost and carry over peaks can be introduced at different points including sample preparation, introduction, and separation. The additional peaks can cause false positive...
This Information Applies To: Agilent GC Systems
Issue
Several problems can be identified in GC chromatograms, and each of these problems can have various different sources.
Regular maintenance of your instrument in accordance with the recommended...
This Information Applies To: Agilent OpenLab CDS software
Issue
This article describes how to troubleshoot initialization errors during start of OpenLab CDS Data Analysis software. These troubleshooting steps will recreate the OpenLab CDS user.config...
This Information Applies To: Agilent SIPS 10/20 and Flame AA
Issue
Replacing and conditioning the SIPS pump tubing.
Background
Whenever new pump tubes have been installed, it is necessary to condition the tubing before the analysis to prevent...