We have been using an Agilent 7890B GC-MS with FID TCD equipped with an autosampler (ALS) for analysing liquid hydrocarbon samples. I would like to analyse gaseous samples of CO, CO2 and H2 in the future. Is it possible to manually inject gas samples…
I am new to Agilent forum, We got a new GC 7820 with FID detector. I am using Open Lab CDS chemstation Ver 2.2, if you upload video turorials for this version that would be really helpful. For your information I got about e familiarisation disk, but I…
Thank you for all your suggestions, this is what I have done so far, With computer disconnected from our Network (to eliminate firewall issues, as per recommended by or IS/IT department): Both instruments connected through hub - failed Only 6850 connected…
Hello Guys, I am using Agilent 7890a GC with an FID detector. Last week I saw that there are few ghost peaks in my chromatogram, so I decided to bakeout the column. After baking the ghost peaks disappeared but now I see and increase in the peak towards…
Hi, Thanks a lot for your great help. However, how to use "Import worklist" function to import entries into the user defined " Amt. and Tot. Amt. " column? Other info are import succesfully except the two ones. I tired " Amt.","Tot. Amt. " in the importing…
Hi galderson,
that's a typical "it depends" answer. For the carrier gas line I assume you use at least a 5.5 or even 6.0 gas quality? Anyway depending on the gas quality there are different concentrations of impurities:
Now you need to…
Hi, There are so many open questions, that i would ask you to run thorugh the "Troubleshooting Tool". It´s an guided pdf, which helps to identify the problem. The last performance report looks quite well, also the torch axis and the em tuning run without…
I have GC-7890B -TCD -FID . I want to maintain the flow of gas sample to be same as calibration gas flow . Are there any option in GC to give same flow of sample and calibration gas or shall i use flow meter at the outlet of GC .
Thank you for your help, Paul. I'm not sure what happened on October 27. Many people use this system.
This morning, the system passed the Tune Evaluation, but the HiVac is still off. I looked at the Manual Tune task box, but do not see where I have…
Thank you James, The software that we have, runs in a very old HP computer with Windows 2000 PRO. The equipment´s software only runs in this computer and it has had many fails lately. For it reason, we would like to buy an updated software that it can…
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
When your Agilent OpenLab ChemStation Edition software fails to launch with errors " Login failed with the following message: Configuration system failed to...
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
Agilent OpenLab ChemStation Edition software fails to launch with error containing the words " Autostart Macro failed ”. This article will provide you some...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer and Oligo Pro II instruments, and their respective controller software.
Issue Failed to build pressure error comes up shortly after starting a separation...
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve.
Issue
Removing the Ion Transfer Capillary for maintenance on instruments with gate valve. The gate valve allows ion capillary removal and...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab CDS, Agilent OpenLab EZChrom
Issue
Due to the license error “ An error occurred connecting to the license server: The desired vendor daemon is down. Check the Imgrd log file...
This Information Applies To: HPLC Advisor app
Issue
Legacy HPLC method needs to be translated to a new column or LC system (HPLC to UHPLC or Analytical to Preparative LC).
Requirements
Install the most recent version of the HPLC Advisor...
This Information Applies To: Agilent 7890 A/B, 8860 and 8890 GC Systems with Split/Splitless (SSL), Multimode (MMI) or Programmable Temperature Vaporization (PTV) Inlets
Issue:
The Inlet Leak & Restriction Test is executed after every inlet maintenance...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7, ICP Expert version 7.X
Issue
The AVS can contribute to instrument performance issues such as sensitivity and precision. During troubleshooting, bypassing (or skipping...
This Information Applies To: Agilent GC Systems
Issue
Loss of peak resolution can be a combination of decrease in separation and increased peak width. Loss of resolution can impact on analytical reproducibility and accuracy.
Other chromatographic...
This Information Applies To: Agilent GC Systems
Issue
Contamination that creates ghost and carry over peaks can be introduced at different points including sample preparation, introduction, and separation. The additional peaks can cause false positive...