Hello, friends! We have installed a new AAS 280FS device. After installation, the device fails Frequency Diagnostic and Power supply Diagnostic tests according to the SVD software. Please advice, what we can do? Thank you.
Hello Kang: Generally, and aging lamp would be the likely cause of this problem. The average life of the 8453 lamp is 1000 hours. Lamp performance and lifetime may also be affected by physical shock while the lamp is hot, igniting the lamp while it's…
We are trying install OpenLab LTS 01.11 Aug 2022 onto our Windows 10 system; however, the System Preparation Tool states that the Check Pending Reboot step fails even after rebooting the computer.
This is a known issue with the software, but there is…
Thanks for your quick response
but i want to put this limits ( for example 90% to 110%) in my CC editor and in my report called the final result (for example 95%) PASSED and (for example 85%) FAILED. So , how can i translate this limits for different…
Hi all,
I work on a 6470A QQQ. The MS was shut down for maintenance, change of oil of the rough pump, source cleaning, AJS ESI needle replacement and capillary replacement were performed.
Rough vac and high vac values are better than before shutting…
We have intention to upgrade existing Chemstation B version to OpenLab Chemstation C.01.10 version for 6890N and 6890A GC both equipped with TPI inlet (from VAR) and FID.
We are not sure if the upgraded OpenLab CDS able to recognise or support TPI inlet…
Thank you for your advice. Unfortunally not only EM test failed but several others as well. we tried to run it last,first, and even not to run it at all
Hello igorvlad
I’m sorry for the delayed reply to your message. Do you still need assistance with this? If you do, please take into consideration the notes below. However, if the issue was resolved, could you please share what the resolution was?…
The GC Calculators and Method Translation Software (MTS) is available for download from Agilent.com . The package includes:
The Vapor Volume Calculator . It can be used to determine the expansion volume of a GC sample solvent at a given inlet temperature…
This Information Applies To: Agilent Liquid Chromatography (LC) systems
Issue:
Shutting down the HPLC for a long period requires following this general procedure to prevent damage to the system and the column.
Steps to follow:
Store the...
This Information Applies To: Agilent G7129A/B Autosampler with Sample Thermostat/Cooler G7167-60101 or G7167-60005.
Issue:
The autosampler may stop working from time to time, potentially giving off loud noises and switching off the light. The only...
This Information Applies To: Agilent 5977A/B GC/MSD with EI source, EI Extractor Source, or CI Source.
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte...
This Information Applies To: Agilent HES source, Agilent 5977 Series GC/MSD
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte response not improving...
This Information Applies To: Agilent 5977 and 5975 Series GC/MSD systems
Issue
The autotune fails and reports the error Tune action stopped: Gain and offset = 0 and peaks are too narrow!
Resolution
The MSD autotune program is run after routine...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Condition new or cleaned ICP-MS skimmer cones and sampler cones by aspirating a Conditioning Solution before use.
Background
Drift up can be a sign of...
Turn On the GC/MS Interface and Oven Using OpenLab CDS
Multiple Results
This Information Applies To: Agilent GC/MS instruments controlled by OpenLab CDS software
Issue
Turning on the GC/MS interface heater and Oven using OpenLab CDS software.
Steps to Follow
From the Home tab, click Method > Instrument Setup...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900)
Issue
The signal monitor function in MassHunter can help with troubleshooting low sensitivity, carry over, contamination, or high background. It can also be used to optimize...
This Information Applies To: Agilent UV detectors (Variable Wavelength Detectors, Multiple Wavelength Detectors, and Diode Array Detectors)
Issue
Checking accumulated hours on the UV lamp.
Steps to Follow
There are four ways to check the accumulated...
This Information Applies To: Agilent 7700/7800/7850/7900/8800/8900 ICP-MS
Issue:
Poor internal standard (ISTD) mixing can cause high relative standard deviation (RSD).
The recommendations in this article are applicable if:
It takes a long...