Hello,
Does anyone know were the signal data for the live signal displayed in the online signal window is stored and/or how to access it in Chemstation Rev.B.04.03[16]? I would like to write a macro to run in the scheduler to periodically grab a live…
First off, it is not the barcode reading that causes the vial leaking, but my best guess is that the barcode reading introduces a variable time, that then can cause a scheduling conflict. This scheduling conflict is then not handled, and the 7697A is…
This is absolutely the wrong column. Ammonia and H2S need apolar thick films to be separated and no specialized Free-Fatty-Acid-Phase (FFAP). A CP-Volamines column would do (CP7448) . Ammonia elutes just after CO2 and before water, H2S after water at…
For the GC-6890 FID detector issues you're experiencing, here's a simplified approach to troubleshoot the errors:
Gas Supplies:
Make sure all gas supplies (utility, makeup, hydrogen) are on.
Check that the pressure…
Hi All,
We have a 5977 MSD which came up with two errors following a site power outage:
"Source Heater Error: Timeout - temperature fails to increase under full power." "Analyser Heater Error: Timeout - temperature fails to increase under full power…
We have a GC-MA7890B with an FID detector and I are observing spikes in the baseline after we made a couple of changes.
We installed guard columns with unions on inlet and detector side, added a 2nd gas cylinder and required tubing, cleaned the FID…
We suddenly lost power during sample injection, when the power back, the autosampler got needle lock fail error message and fail to go back to needle seat, anybody could help? we did a cold start but not work.
Hi everyone I have a strange issue to report. We are using a 6890GC with FID and TCD that was upgraded many years ago to give use LAN communication rather than GPIB. It works great even though it is over 20 years old. Just prior to Christmas we installed…
Thank you for the help so far. I was able to solve the problem on my results table by using the "left outer join" function.
However, the report will not print the individual peak chromatograms for the target ion or qualifiers if there was no peak detected…
Hi,
1. It is not normal, that you have to purge the cell gas lines every time
2. Ou should perform at least following "Tests" during Plasma ignition: Torch Axis - EM - Resolution/Axis. But a performance report every day would be nice (and therefore…
This Information Applies To: Agilent Liquid Chromatography (LC) systems
Issue:
Shutting down the HPLC for a long period requires following this general procedure to prevent damage to the system and the column.
Steps to follow:
Store the...
This Information Applies To: Agilent G7129A/B Autosampler with Sample Thermostat/Cooler G7167-60101 or G7167-60005.
Issue:
The autosampler may stop working from time to time, potentially giving off loud noises and switching off the light. The only...
This Information Applies To: Agilent 5977A/B GC/MSD with EI source, EI Extractor Source, or CI Source.
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte...
This Information Applies To: Agilent HES source, Agilent 5977 Series GC/MSD
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte response not improving...
This Information Applies To: Agilent 5977 and 5975 Series GC/MSD systems
Issue
The autotune fails and reports the error Tune action stopped: Gain and offset = 0 and peaks are too narrow!
Resolution
The MSD autotune program is run after routine...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Condition new or cleaned ICP-MS skimmer cones and sampler cones by aspirating a Conditioning Solution before use.
Background
Drift up can be a sign of...
Turn On the GC/MS Interface and Oven Using OpenLab CDS
Multiple Results
This Information Applies To: Agilent GC/MS instruments controlled by OpenLab CDS software
Issue
Turning on the GC/MS interface heater and Oven using OpenLab CDS software.
Steps to Follow
From the Home tab, click Method > Instrument Setup...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900)
Issue
The signal monitor function in MassHunter can help with troubleshooting low sensitivity, carry over, contamination, or high background. It can also be used to optimize...
This Information Applies To: Agilent UV detectors (Variable Wavelength Detectors, Multiple Wavelength Detectors, and Diode Array Detectors)
Issue
Checking accumulated hours on the UV lamp.
Steps to Follow
There are four ways to check the accumulated...
This Information Applies To: Agilent 7700/7800/7850/7900/8800/8900 ICP-MS
Issue:
Poor internal standard (ISTD) mixing can cause high relative standard deviation (RSD).
The recommendations in this article are applicable if:
It takes a long...