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  • Category :  Agilent Knowledge Portal
  • Entry Type :  Article
  • Product Type :  Analytical LC Systems Preparative LC Systems
  • Component :  Firmware LC Column Compartments LC Detectors LC Fraction Collectors LC Injectors and Sample Thermostats LC Pumps LC Valves
  • Product Name :  1100 Series LC System 1120 Compact LC 1200 Series LC System 1220 infinity II LC System 1260 Infinity II Bio-Inert LC System 1260 Infinity II LC System 1260 Infinity II Prime Bio LC System 1260 Infinity II SFC System 1260 Infinity II SFC/UHPLC Hybrid System 1260 Infinity LC System 1260 Infinity II Prime LC System 1290 Infinity II Bio LC System 1290 Infinity II LC System 1290 Infinity LC System
  • Task :  Maintenance Troubleshooting
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Firmware Update Required if New RFID Tag Readers Used

Answer

This Information Applies To: Agilent LC modules with RFID tag readers

Issue

Agilent uses RFID (radio frequency identification tag) tag readers in some HPLC components such as detector lamps and flow cells, pump heads, purge valve and mixers. However, the original RFID tag is no longer available in the worldwide market. For this reason, the RFID tags in recent Agilent assemblies have been changed to a new version.

It may be required that the affected instrument to undergo a change to a compatible firmware to work properly. For example, if a lamp was replaced with a new lamp with the new RFID tag and the firmware is the old version, the lamp will not ignite, and the detector will not become “ready” in the software. 

Resolution

If a lamp is changed on an Agilent LC system controlled by non-Agilent Software, it may not be possible to modify the firmware as the system will no longer communicate with the controlling software. The article New UV Lamp Not Working - Lamp Tag Not Ready Error details how you can still use the newer lamp without upgrading the firmware. 

If you can upgrade the firmware, first check the current firmware using the instructions in the article Where to Find the Firmware Version Info of an HPLC Module. Use this customer letter to determine if a firmware upgrade is necessary.

If a firmware update is necessary, see the following article for the procedure: How to Update or Downgrade Firmware for Agilent LC and CE Modules.

The firmware update will support both the old and new RFID tag readers.

 

  
Tips: For firmware versions starting with a “B/C/D”, it is critical that all the modules are updated and not just the module on which the new RDIF tag reader was changed. This will ensure full compatibility of your modules among each other.

 

 
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