This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software, RNA assay, DNA assay, Protein assay Issue: The X-axis description toggle icon in the Agilent 2100 Expert software toolbar ( Figure 1 ) does not change the X-axis from time scale to base pairs, nucleotides, or kilodaltons...

This Information Applies To: parallel capillary electrophoresis (CE) instruments, 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, Oligo-Pro II Issue: How can a dye label affect the analysis with Agilent parallel CE instrument assays? Resolution: Agilent has not validated...

This Information Applies To: 2100 Bioanalyzer reagents and chips Issue Agilent publishes the declarations of conformity (DOC) for Agilent Bioanalyzer reagents and certificates of conformance (COC) for Bioanalyzer microfluidics chips on Agilent.com . The DOC and COC have been published on Agilent...

This Information Applies To: 2100 Bioanalyzer, 2100 Expert Software (without security pack) Issue Agilent 2100 Expert Software gives the error "Automation Error. The remote call procedure failed" upon launch ( Figure 1 ). Figure 1 . Automation Error. The remote procedure call failed. Resolution...

This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software without Security Pack addon Issue The 2100 Expert software gives a counter mismatch error in the log book which may lead to data loss (blank lanes). Specifically, it occurs when the 2100 Expert software on the PC...