This Information Applies To: Agilent Parallel capillary electrophoresis platforms, 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, and their respective controller software
Issue
If you have saved changes to the methods and wish...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer and Oligo Pro II instruments, and their respective controller software.
Issue Failed to build pressure error comes up shortly after starting a separation...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Fragment Analyzer controller software
Issue:
When trying to run a method, the Agilent Fragment Analyzer controller software shows the message Setup incorrect - Ladder file does not exist...
This Information Applies To: 5200/5300/5400 Fragment Analyzer controller software, Femto Pulse controller software, ZAG DNA Analyzer controller software, Oligo Pro II controller software
Issue:
The Agilent Fragment Analyzer, Femto Pulse, ZAG, or...
This Information Applies To: 4200, 4150 and 2200 TapeStation Systems
Issue
The expiration date displayed in the Agilent TapeStation controller software is different to the one printed on the ScreenTape device.
Resolution
The expiration date...