Upgrading from Windows 7 to Windows 10. Is Masshunter and Chemstation compatible?

Hello,

I can only speak definitely for your OpenLab ChemStation software.

OpenLab CDS ChemStation C.01.07 [27] is NOT supported on Windows 10. If you wish to run C.01.07 on Windows 10 you would need to upgrade the software to C.01.07 SR3 or SR4. 

OpenLab CDS ChemStation C.01.09 is supported on Windows 10. 

For MassHunter Acquisition for GCMS B.07.04 and Qual B.07.00 SP2, I believe these are only supported on Windows 7 SP1 and would need to be upgraded if you are planning on upgrading your operating system. 

To upgrade from C.01.07 [27] to C.01.07 SR3 or SR4, is this something I need to purchase or can I download? When I enter my SubscribeNet account, I see a file for "OpenLab CDS ChemStation Edition S.01.07 SR4 Hotfix 01" but since I don't have SR4 in the first place, the hotfix cannot read any application. @ryoboyle

Hello,

If you do not have access to download SR3 or SR4 from your Subscribenet account then it would imply that you did not have an active software subscription at the time of their release. 

You can check to see if you have the option to upgrade your 1.7 license to version 1.9 which would then be compatible in C.01.09 which you have access to. If not, then you would need to purchase an upgrade.

Hello,

If you do not have access to download SR3 or SR4 from your Subscribenet account then it would imply that you did not have an active software subscription at the time of their release. 

You can check to see if you have the option to upgrade your 1.7 license to version 1.9 which would then be compatible in C.01.09 which you have access to. If not, then you would need to purchase an upgrade.

I think I realized my mistake. It looks like I need to update to SR1 first then SR2, then SR4. But I also have C.01.09 available. It looks like I should just update straight to C.01.09 then. Is there any downfalls to this or should I stick to SR4? ryoboyle

This is what's available to me in my SubscribeNet account:

C.01.07 SR1
C.01.07 SR2
C.01.07 SR4
C.01.08
C.01.09

Hello,

There should not be any problem upgrading to C.01.09. Just make sure that you have enough v1.9 licenses in subscribenet if you do plan on upgrading. 

I am also going to note that in-place OS upgrades are not supported. My recommendation for upgrading to Win10 would be to to just use a fresh Win10 image and then install OpenLab ChemStation on the new image. Make sure to backup all of your methods, data, etc... before hand so that they can be transferred over to the new Win10 install.