Help setting up existing GC-MS for Drug Analysis EPA

This are not normal errors. We would advise you contact you local Contact Center. You did install as standard mode correct? Did you also right click and run setup.exe as admin on that pc?

Did you load MassHunter Acquisition first, then G1701FA and then configure the instrument. Also please send me a screen capture of MS Configuration when it first starts up.

Hi Ron, I did indeed load MassHunter first and then ChemStation, then configured the GC-MS. My IT manager and I also set up a fresh box with both installed in the same order, and that comes with the same issue with the same outcome, we only see "Enhanced". 

Please see below for the requested screen cap: 

Hi Ron, cheers for sending this over, I'll give it a shot. Would this work if I configured one and two as two different set ups - i.e. one Enhanced and one Drug? I'll get back to you with my results. 

Hi Ron, that's absolute brilliant, modifying the .ini file appears to have worked.

It hasn't resolved in in the drop-down GUI, but on the config it shows Drug Analysis, and MassHunter Acquisition is running the drug analysis happily.

I will double check the results after it runs overnight, but that seems to have cracked it, thank you so much!

Go ahead on configure the instrument as enhanced. Then in c:\gcms\msexe find the file msdchem.ini and make a backup copy of the file. Open original in Notepad. in the [PCS,1] section find the line that reads

Application=1

if you want drug mode make it

Application=5

If you want Envquant mode make it

Application=2

Save the file but do not do a save as. Start software and should be in correct mode. If you reconfigure the instrument you will have to modify the file again.

I have only seen this once, and if I remember correctly this is how I got around the issue.