Firmware Detector FLD G1312B

I have a FLD detector model G1312B, it worked perfectly, but today it aborted the sequences, when the indication to inject is given, the color changes to green, immediately the programmed vials remain in red. I was told by the manufacturer that it is probably firmware.

The firmware was updated, and it worked for 15 days perfectly but again it aborts the sequences, what can it be if the firmware was already updated?

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